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TheMindlessZomb
Blue Screen Again
Posts: 5
Registered: ‎08-28-2013
Location: Riyadh, Saudi Arabia
Views: 29,375
Message 1 of 17

Lenovo Ideapad Y500 Fan Noise Problem

Hi guys, this is my first post in these forums.

Now, I searched a lot for a solution to my problem, but now I'm creating this thread.

I got a Lenovo Ideapad Y500, and it worked really well for like a month, then I started hearing this really loud whirring noise and some vibration coming from the left side of the laptop, near the heat vents. I shut my laptop off and when I turned it back

on It was gone.

But now the noise is back and whenever I reboot my laptop is goes away but then it comes back after a while. Also, whenever I run the dust removal thingy in the Lenovo energy management app, It gets really loud then it goes away.

I don't really feel lots of air coming out from the vent on the leftside of the laptop. I think it might be a fan problem but my laptop stays around 45-65 Celsius mostly. I don't know how hot it runs when I play games, though. Any help on this unnatural whirring sound that starts after a while is really appreciated. Smiley Indifferent

 

Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 29,238
Message 2 of 17

Re: Lenovo Ideapad Y500 Fan Noise Problem

Hi TheMindlessZomb,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that the Y500 fan is generating noise whenever the computer is turned ON and Dust removal feature is enabled, this may be the issue with hardware.

 

I would Strongly Suggest Calling Technical Support for Assistance.

Click hereto open a link where you can select the country and get the exact contact support number, 

 

I’m sure they will be a great help, do post us back for further queries.

 

Best Regards

Shiva Kumar



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TheMindlessZomb
Blue Screen Again
Posts: 5
Registered: ‎08-28-2013
Location: Riyadh, Saudi Arabia
Views: 29,219
Message 3 of 17

Re: Lenovo Ideapad Y500 Fan Noise Problem

Thanks, I'll try calling them. Thanks for replying Smiley Happy. Oh and The Dust Removal feuture SOLVES the noise problem for a while, but then It comes back (the noise). Also, as long as I don't move it, the laptop stays quite, so moving the laptop  around sorta starts the noise. Weird, Right?

TheMindlessZomb
Blue Screen Again
Posts: 5
Registered: ‎08-28-2013
Location: Riyadh, Saudi Arabia
Views: 29,184
Message 4 of 17

Re: Lenovo Ideapad Y500 Fan Noise Problem

Ok, I called lenovo support and they told me that my issue was sort of unique, I kinda expected that and that I'd have to deliver my laptop to one of their service centers, which I'm gonna do, So they could physically examine my laptop. I know there was no need to post this but I thought I'd let whoever's reading know!

germmander
What's DOS?
Posts: 1
Registered: ‎11-24-2013
Views: 28,485
Message 5 of 17

Re: Lenovo Ideapad Y500 Fan Noise Problem

can you please tell us what the service center said about the fan noise problem? Because, I hear the same noise too and it is gone when I use the dust removal feature....

TheMindlessZomb
Blue Screen Again
Posts: 5
Registered: ‎08-28-2013
Location: Riyadh, Saudi Arabia
Views: 27,890
Message 6 of 17

Re: Lenovo Ideapad Y500 Fan Noise Problem

Sorry I didn't reply sooner. They told me my fan was faulty and replaced it. I got my laptop back in about a month.
Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 27,683
Message 7 of 17

Re: Lenovo Ideapad Y500 Fan Noise Problem

Hi,

 

I hope the issue is resolved and the computer is working as expected now. Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Cheers!

 

Shiva Kumar



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Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 27,681
Message 8 of 17

Re: Lenovo Ideapad Y500 Fan Noise Problem

Hi Germander,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that the same issue has occurred in your Y500 Laptop as well. Hence I Strongly Suggest Calling Technical Support for Assistance, I’m sure they will be a great help.

 

Do post us back for further queries.

 

Best Regards

Shiva Kumar



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blak_dice
Fanfold Paper
Posts: 5
Registered: ‎04-03-2014
Location: United States
Views: 26,784
Message 9 of 17

Re: Lenovo Ideapad Y500 Fan Noise Problem

New computer, about a month now and this issue started for me in the 3rd or 4th week, ill probably give them a call and take it to a service center ( a month without a computer like the above mentioned seems far to long to replace a fan). Just like you guys mentioned the dust remover helps a bit then the issue comes back, stellar laptop over all tho

Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 26,761
Message 10 of 17

Re: Lenovo Ideapad Y500 Fan Noise Problem

Hi Blak_dice,

 

Welcome to Lenovo Community!

 

I’m sorry to hear that the same issue has occurred in your Y500 Laptop, please contact our Technical Support Team to get this issue resolved ASAP.

 

Do post us back for further queries.

 

Best Regards

Shiva Kumar



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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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