cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
AurumAstrum
Blue Screen Again
Posts: 3
Registered: ‎07-25-2015
Location: United States
Views: 729
Message 1 of 4

Lenovo Ideapad Y510p Blue Screened - Won't even reset??

Hi all,

I have had my Lenovo for a little over a year. It suddenly decided to direct me to a troubleshooting blue screen (with options such as refresh and reset) if I try turning it on (It's labeled by the computer as automatic system repair.). All the options on troubleshooting, such as refreshing, resetting, or performing a system restore, are not allowing me to use them.

I tried using the button near the charger to access the system restore and set it to its factory settings (with OneKey Recovery) but if I try turning it on, it still redirects to the automatic system repair and the blue screen. It is a month past warranty, so Lenovo is asking me for $99++ and 7+ business days to restore to factory settings.

must be an easier way? I have all my files on Carbonite, so I really just need to get to the factory setting. Could anyone help me with some ideas? I really need this computer for work. It used Windows 8, which is what it initially came with.

Thank you, and take care!!
ArChLinuxOS
802.11n
Posts: 189
Registered: ‎06-02-2014
Location: Houston, Texas
Views: 682
Message 2 of 4

Re: Lenovo Ideapad Y510p Blue Screened - Won't even reset??

If you can download installation media from Microsoft, you can create a bootable USB and boot from that to fix it. You need another computer (with internet connection of course) to do that though.

Y510p: i7 4700MQ (Overclocked to 3.6GHz), SLI GT 755M (Each Overclocked 111MHz), Corsair Vengeance 16GB 2133MHz, Samsung 850 Pro 256GB, MyDigitalSSD SuperBoot 128GB, Intel Wireless-AC 7260, Windows 10 Home
Dell XPS 13 (2015): i5 5200U, Intel HD 5500, 4GB 1600MHz, 128GB Samsung M.2 SSD, 802.11ac WLAN, Windows 10 Home (School Laptop)
AurumAstrum
Blue Screen Again
Posts: 3
Registered: ‎07-25-2015
Location: United States
Views: 669
Message 3 of 4

Re: Lenovo Ideapad Y510p Blue Screened - Won't even reset??

Hi ArChLinuxOS. Thanks for your response!

 

I ordered some installation media from Lenovo. I realize that the menu I kept being redirected to is called the boot options menu. It has a lot of options, but I can't access any. I'm hoping that I can get it booted using it, but so far, it has not been allowing me to reset to factory settings.

 

Click here to view image #1

 

Click here to view image #2

 

 

11791012_897090123671910_310856471_o_sm2.jpg

 

 

 

Mod's Edit: Image converted to link due to its size.  Please keeps images under 100k per forum guidelines.
                  Information about posting images in the forum can be found by clicking here.

AurumAstrum
Blue Screen Again
Posts: 3
Registered: ‎07-25-2015
Location: United States
Views: 636
Message 4 of 4

Re: Lenovo Ideapad Y510p Blue Screened - Won't even reset??

Well this is unfortunate. I was sent discs 1, 1, 3, and 4. Not very professional for the $70 payment placed for them. : ( On the plus side, disc 1 seems to be loading fine after a few BIOS changes, but I'll need to wait a few more business days for disc 2 to see if this method really works.

 

LenovoCDs.jpg

Check out current deals!


Shop current deals

Top Kudoed Authors