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None1911
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Posts: 24
Registered: ‎08-31-2016
Location: US
Views: 2,109
Message 1 of 7

Lenovo Ideapad Y700-15ISK Keyboard freezes when playing

Hi, what happens is that when I'm playing for example GTA San Andreas in the middle of the game (about 10 or 20 minutes) the keyboard stops responding completely and to make it work again I have to restart the PC, this is frustrate you since I lose my progress if not I keep time until freezes keyboard...
If there is any solution, answer...

BSOD Experimented User
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Registered: ‎12-24-2015
Location: IN
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Message 2 of 7

Re: Lenovo Ideapad Y700-15ISK Keyboard freezes when playing

Hi there, 1911             -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

This problem is quite common in PC games and few tips to avoid this are –

 

1) Install a Stable GPU driver. Hint - The latest drivers are usually not the most stable ones.

2) Always perform a clean installation for the GPU drivers.

NVIDIA already gives an option for a CLEAN INSTALL. If you have AMD, uninstall everything related to AMD/Catalyst Control Center and then install the stable drivers.

3) Reduce the graphics quality of the game, sometimes running at max or too high graphics can cause crashes.

4) Keep a check on CPU and GPU heat. If your GPU is heating up too much, it will freeze and crash.  You can use CPU HWMonitor or GPU-z to monitor the stats.

 

Update us how it goes.

 

 

 

 

Regards,

 

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None1911
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Posts: 24
Registered: ‎08-31-2016
Location: US
Views: 2,034
Message 3 of 7

Re: Lenovo Ideapad Y700-15ISK Keyboard freezes when playing

I will try it, always thank you for your answer!

 

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None1911
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Posts: 24
Registered: ‎08-31-2016
Location: US
Views: 1,993
Message 4 of 7

Re: Lenovo Ideapad Y700-15ISK Keyboard freezes when playing

Not be fix, if has any other response, comment please

BSOD Experimented User
Retired Support Specialist
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Message 5 of 7

Re: Lenovo Ideapad Y700-15ISK Keyboard freezes when playing

Did the issue persist same with external keyboard as well?

 

You should update the BIOS and then check as the issue should get resolve.

 

Click here

 

Update us how it goes.

           

 

 

 

 

 

Regards,

 

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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution

Davdouv
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Registered: ‎08-08-2016
Location: FR
Views: 1,954
Message 6 of 7

Re: Lenovo Ideapad Y700-15ISK Keyboard freezes when playing

I have the same issue but only while playing Heroes of the Storm or using Adobe Premiere Pro (software which I use a lot the keyboard, multiple keys on a time)

The thing is my game still works after the keyboard freeze but when the game ends I can't quit It (white screen & loading mouse) so I have to reboot my PC the hard way.

 

Have you find a solution ? I heard I can be due to my motherboard

None1911
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Posts: 24
Registered: ‎08-31-2016
Location: US
Views: 1,941
Message 7 of 7

Re: Lenovo Ideapad Y700-15ISK Keyboard freezes when playing

I Think, its the GPU Driver or the graphic card

BSOD Experimented User

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