English Community

Lenovo NotebooksLenovo P, Y and Z series Notebooks
All Forum Topics
Options

24 Posts

08-31-2016

US

64 Signins

381 Page Views

  • Posts: 24
  • Registered: ‎08-31-2016
  • Location: US
  • Views: 381
  • Message 1 of 7

Lenovo Ideapad Y700-15ISK Keyboard freezes when playing

2016-11-05, 16:46 PM

Hi, what happens is that when I'm playing for example GTA San Andreas in the middle of the game (about 10 or 20 minutes) the keyboard stops responding completely and to make it work again I have to restart the PC, this is frustrate you since I lose my progress if not I keep time until freezes keyboard...
If there is any solution, answer...

BSOD Experimented User
Reply
Options

3811 Posts

12-24-2015

IN

2177 Signins

71411 Page Views

  • Posts: 3811
  • Registered: ‎12-24-2015
  • Location: IN
  • Views: 71411
  • Message 2 of 7

Re: Lenovo Ideapad Y700-15ISK Keyboard freezes when playing

2016-11-07, 7:29 AM

Hi there, 1911             -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

This problem is quite common in PC games and few tips to avoid this are –

 

1) Install a Stable GPU driver. Hint - The latest drivers are usually not the most stable ones.

2) Always perform a clean installation for the GPU drivers.

NVIDIA already gives an option for a CLEAN INSTALL. If you have AMD, uninstall everything related to AMD/Catalyst Control Center and then install the stable drivers.

3) Reduce the graphics quality of the game, sometimes running at max or too high graphics can cause crashes.

4) Keep a check on CPU and GPU heat. If your GPU is heating up too much, it will freeze and crash.  You can use CPU HWMonitor or GPU-z to monitor the stats.

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

Reply
Options

24 Posts

08-31-2016

US

64 Signins

381 Page Views

  • Posts: 24
  • Registered: ‎08-31-2016
  • Location: US
  • Views: 381
  • Message 3 of 7

Re: Lenovo Ideapad Y700-15ISK Keyboard freezes when playing

2016-11-07, 18:47 PM

I will try it, always thank you for your answer!

 

BSOD Experimented User
Reply
Options

24 Posts

08-31-2016

US

64 Signins

381 Page Views

  • Posts: 24
  • Registered: ‎08-31-2016
  • Location: US
  • Views: 381
  • Message 4 of 7

Re: Lenovo Ideapad Y700-15ISK Keyboard freezes when playing

2016-11-08, 20:06 PM

Not be fix, if has any other response, comment please

BSOD Experimented User
Reply
Options

3811 Posts

12-24-2015

IN

2177 Signins

71411 Page Views

  • Posts: 3811
  • Registered: ‎12-24-2015
  • Location: IN
  • Views: 71411
  • Message 5 of 7

Re: Lenovo Ideapad Y700-15ISK Keyboard freezes when playing

2016-11-09, 7:08 AM

Did the issue persist same with external keyboard as well?

 

You should update the BIOS and then check as the issue should get resolve.

 

Click here

 

Update us how it goes.

           

 

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution

Reply
Options

3 Posts

08-08-2016

FR

9 Signins

45 Page Views

  • Posts: 3
  • Registered: ‎08-08-2016
  • Location: FR
  • Views: 45
  • Message 6 of 7

Re: Lenovo Ideapad Y700-15ISK Keyboard freezes when playing

2016-11-11, 14:59 PM

I have the same issue but only while playing Heroes of the Storm or using Adobe Premiere Pro (software which I use a lot the keyboard, multiple keys on a time)

The thing is my game still works after the keyboard freeze but when the game ends I can't quit It (white screen & loading mouse) so I have to reboot my PC the hard way.

 

Have you find a solution ? I heard I can be due to my motherboard

Reply
Options

24 Posts

08-31-2016

US

64 Signins

381 Page Views

  • Posts: 24
  • Registered: ‎08-31-2016
  • Location: US
  • Views: 381
  • Message 7 of 7

Re: Lenovo Ideapad Y700-15ISK Keyboard freezes when playing

2016-11-11, 20:45 PM

I Think, its the GPU Driver or the graphic card

BSOD Experimented User
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save