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Blue Screen Again
Posts: 2
Registered: ‎06-30-2015
Location: Featherstone
Message 1 of 4 (415 Views)

Lenovo Ideapad Z500 Battery Issue

The battery is dead. When i plug my charger in, the LED light doesn't show up and it doesn't charge. Since the battery is inside the laptop, i took it apart and removed the battery to test without but i get the same issue.

Ive tested a couple of chargers but the other charger was a 19v when the laptop is 20v. Could use some help, thanks.
Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Message 2 of 4 (402 Views)

Re: Lenovo Ideapad Z500 Battery Issue

Hi Joerichardsonx,

 

Welcome to Lenovo Community Forums!

 

Please check this link for a possible fix or a resolution,

 

https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Ideapad-Z400-or-Z500-battery-will-not-charge-pl...

 

https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Conservation-Mode-in-Lenovo-Energy-Manager-plug...

 

 

 

Hope this helps

Cheers!

 

 

 



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Blue Screen Again
Posts: 2
Registered: ‎06-30-2015
Location: Featherstone
Message 3 of 4 (389 Views)

Re: Lenovo Ideapad Z500 Battery Issue

My battery is dead so i cant turn the laptop on
Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Message 4 of 4 (369 Views)

Re: Lenovo Ideapad Z500 Battery Issue

Hi Joerichardsonx,

 

Thanks for getting back.

This could be a power system Failure, The Laptop is not getting any power from the AC

Point of failure might be the AC, DC-Jack or the Mainboard it self.

 

Regards

Solid Cruver

    



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