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Paccap
What's DOS?
Posts: 1
Location: GB
Views: 292
Message 1 of 2

Lenovo Ideapad Z500 wont start and no led

I recently tried to turn on my z500 after dropping it on the charging port whilst it was charging. However, after trying to turn it on it wouldnt start. I have tried the hard reset of pressing the button every 1 second 10 times and then holding the power button for 30 seconds.

I have also replaced the charging cable inside the laptop and also used a spare charger.  Disconnecting the battery does not resolve the issue either

When plugging in the charger, the battery light does not light up as well.

Is there any solution to this? Thanks!

Retired Support Specialist
Posts: 3,772
Location: IN
Views: 261
Message 2 of 2

Re: Lenovo Ideapad Z500 wont start and no led

Hi there, Paccap     -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Then there could be a chances of motherboard failure. Hence I would suggest you visit the nearest Lenovo service centres for hardware assistance. Schedule a Call-back for faster support.

 

Update us how it goes.

 

 

 

Regards,

 

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