09-12-2016 09:29 AM
I recently tried to turn on my z500 after dropping it on the charging port whilst it was charging. However, after trying to turn it on it wouldnt start. I have tried the hard reset of pressing the button every 1 second 10 times and then holding the power button for 30 seconds.
I have also replaced the charging cable inside the laptop and also used a spare charger. Disconnecting the battery does not resolve the issue either
When plugging in the charger, the battery light does not light up as well.
Is there any solution to this? Thanks!
09-16-2016 04:52 AM
Hi there, Paccap -
Thank you for writing in to the Lenovo Forum - happy to have you here today.
Update us how it goes.
Tap that kudos button if I helped
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!