06-29-2016 07:23 AM - edited 06-29-2016 07:24 AM
When I try to select a user is permanent freezing and I hear some quiet cracks. When i try to start recovery, I have notice "The program cannot restore the system partition because its structure is incorrect. You may have to recreate the partition to continue". How can I take technical support? Thanks
06-29-2016 08:53 AM
Hi mittia ,
Welcome to the Community Forums.
As this freezing may be associated to system corruption , cracking noise may be related to harddrive issue as both symptoms occur at the same time.
Running this bootable diagnotics may help isolate the issue specially if One Key Recovery (factory reset ) fails.
To contact support call in :
English 9:00 - 18:00 Monday - Friday
0333-777-3991 (National Rate )
Update us how things go.
10-23-2016 07:40 AM
Very bad product, please choose other products that is better than lenovo product, i headache with lenovo product somuch because i usual use other notebook i didn't see many problem as lenovo: example: some text and icon very blurred or not clear but somethings very clear, betery very bad, onekey recovery connot use ....