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Alejandrohts
What's DOS?
Posts: 1
Registered: ‎08-12-2017
Location: CL
Views: 519
Message 1 of 2

Lenovo Y40-70 AMD R9 M275X graphic card issue

Hello,

 

Lately my laptop has been displaying the following error code on Lenovo Solution Center hardware diagnose:

 

W19JEANUN-2RJVNC

 

The error is pointed to my AMD R9 M275X graphic card, and as of lately, I've been having a lot of issues in which games start to present lower frame rates for lapses of 10 to 30 seconds, before going again on normaly. My drivers are up to date and hardware temperatures are OK too. I'd appreciate any insight on how to fix it, or at least, get an answer if this is a software issue, or a hardware issue.

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sclexman
Bit Torrent
Posts: 4,580
Registered: ‎11-22-2011
Location: US
Views: 472
Message 2 of 2

Re: Lenovo Y40-70 AMD R9 M275X graphic card issue

Please locate c\programdata\Lenovo\ldiag folder.

.zip the folder and attach in a post respsonse.

I will provide better details about the LSC tests.

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