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martynasjurkus
What's DOS?
Posts: 1
Registered: ‎10-03-2016
Location: CA
Views: 872
Message 1 of 2

Lenovo Y40-80 Battery pluged in not charging

After recent Windows 10 update which was forced on my I noticed that my battery stoped working. It stays at 0% and says plugged in, not charging

Any solutions?

Sr Support Specialist
Posts: 8,361
Registered: ‎11-30-2015
Location: PH
Views: 821
Message 2 of 2

Re: Lenovo Y40-80 Battery pluged in not charging

Hi martynasjurkus , 

 

Welcome to the Community Forums. 

 

Was it previously working ok with Windows 10 before recent updates?

 

To isolate if issue was caused by previous Windows update , initial system restore to a working restore date can be done first . If same issue , you can unplug the charger and proceed to uninstall Microsoft ACPI-Compliant Control Method Battery drivers from the device manager and if needed to stop and refresh Windows explorer services similar to this. Restart and plug back the charger . 

 

See if charging, else open Control Panel / Programs and Features / Uninstall a program for Lenovo Energy Management, Lenovo Energy Manager or Onekey Optimizer then uninstall it. Cancel restart  pop out and just shutdown instead. Check the battery status if charging . Re download Lenovo Setting and One key Optimizer from Windows store and use keywords like Lenovo.

 

If the above steps failed then call in technical support for further isolation and service if needed. 

 

Update us how it goes.

 

Regards 



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