01-22-2017 10:04 AM
My Y40 has started to fail to shut down on Windows 10.
I have read many articles on battery settings etc. which i have tried (I dont think we should have to to be honest) and none of them work.
The computer requires me to hold down the power key for 5 seconds to turn the computer off and is really getting annoying.
01-22-2017 10:27 AM
So does it fail to shut down when you right click on Start and select Shut Down, or is it just not turning off when you close the lid on your laptop?
If it is not closing down when you shut the lid, check the power options settings in the Windows Control Panel.
01-22-2017 12:07 PM
The problem is that it is a shared computer, and therefore I am never able to do any kind of troubleshooting as my wife needs to use it during the day, and I can never be sure that she hasnt touched it.
Typically, I find the computer is sitting open, plugged in to power and I have to reset it.
In the power config main page, everything is set to sleep currently.