04-02-2015 04:39 AM - last edited on 04-02-2015 08:42 AM by Bugbatter
I have purshased a lenovo y50 laptop on 19th March during my trip to USA then I returned Egypt back and discovered that the laptop is defected with dead area in the trackpad and a horrible display with very ugly yellow color.
I contacted Lenovo Egypt and they told me to go to service provider to get these issues fixed. The service provider said they will replace the trackpad but they see that the screen is normal and they have no solution for it.
Before I bougth it, I made sure that all waranty services can be done from Egypt but Lenovo Egypt refused to replace the laptop and the service provider refuses to fix the screen. It is really disappointing!!
[Moderator note: Edited to remove personal information]