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3 Posts

04-02-2015

Egypt

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Lenovo Y50 - 70 Egypt Warranty Service

2015-04-02, 11:39 AM

I have purshased a lenovo y50 laptop on 19th March during my trip to USA then I returned Egypt back and discovered that the laptop is defected with dead area in the trackpad and a horrible display with very ugly yellow color.

 

I contacted Lenovo Egypt and they told me to go to service provider to get these issues fixed. The service provider said they will replace the trackpad but they see that the screen is normal and they have no solution for it.

 

Before I bougth it, I made sure that all waranty services can be done from Egypt but Lenovo Egypt refused to replace the laptop and the service provider refuses to fix the screen. It is really disappointing!!

 

[Moderator note: Edited to remove personal information]

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3 Posts

04-02-2015

Egypt

3 Signins

20 Page Views

  • Posts: 3
  • Registered: ‎04-02-2015
  • Location: Egypt
  • Views: 20
  • Message 2 of 4

Re: Lenovo Y50 - 70 Egypt Warranty Service

2015-04-05, 21:20 PM

How to escalate this issue to Global Lenovo support?

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13 Posts

04-21-2016

Namibia

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  • Registered: ‎04-21-2016
  • Location: Namibia
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Re: Lenovo Y50 - 70 Egypt Warranty Service

2016-04-25, 18:46 PM

why there is no answer for customes i know that lenovo good in customer care 

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4308 Posts

11-18-2012

United States of America

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Re: Lenovo Y50 - 70 Egypt Warranty Service

2016-02-13, 23:01 PM
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