04-13-2016 03:36 PM - edited 04-13-2016 03:58 PM
About a month and a half ago, I've bought the mentioned laptop. During the first week of using it, I've noticed that somehing is wrong, so I ran some tests in Lenovo Solution Center. HDD had faild it, so I've contacted your service immidiately, and they replaced it with a new HDD.
The laptop was in service for like 27 days, and when I got it, I had a problem booting up a system... When it finally started to work I couldn't download and install drivers normally, it stared to freeze, aborted the actions etc. Like the last time, I managed to download Lenovo Soultion Center and ran the tests, again. The result of the test was Warning for SMART Short Self Test and SMART Drive Self test. Can you somehow advise me what to do? Thanks in advance.
Result code: WHD01V000-HL0Y9G
04-13-2016 04:24 PM
Hi Dakilajk ,
Welcome to the Community Forums.
It would be best to contact tech support for the recommendation and decode of WHD01V000-HL0Y9G ,
and since you are experiencing freezing at this moment , back up your files as needed .
You may also run counter scan using similar diagnostic software as this to check further and verify the detected imminent drive read failure . SMART test are pre detection software to alert users to back up their files if the integrity test falls its set standard each different from different harddrive manufacturers ( example seagate , Western Digital etc.) .
LSC may be a bit sensitive to its SMART detection but then if you are having freezing issue , most likely it is doing its job as expected.
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