06-14-2015 09:02 AM
I have bought two Lenovo pcs, the last one I bought in Norway is now 4 months old. This morning my boyfriend who owns it, opened it and we found out that the left side of the screen is completely dark (circa 5-6 centimeters), it is completely simmetrical from the top to the bottom and from the left to the right. Since I have no idea about technical pieces that can be found inside, I don't know what happened and I don't know what is it broken - if someone can explain me what happened I would be very thankful. At least I know what to tell the technical support. What could be broken and why? It was on the table all the time and yesterday it was working properly. I am in Italy now, so I don't have the guarantee papers with me, but I think I can manage to find the online payment and to register online this product, hoping that Lenovo can help me somehow to find the tech support here because I will stay longer in Italy. Thanks a lot - I hope I wrote in the right place. Adelina.