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Hegde_D
Fanfold Paper
Posts: 4
Registered: ‎01-08-2018
Location: IN
Views: 803
Message 1 of 6

Lenovo Y50-70 camera driver is missing after Windows 10 upgrade

Camera is not working after windows 10 upgrade. Camera App shows "We can't find your camera" with error code- 0xA00F4244(C00DABE0)

 

"imaging devices" category is missing in device manager. I downloaded manufacturer driver from this link - lenovo pcsupport.

I tried to install the camera driver manually in device manager. After restart , system crashed with "system thread exception" (blue screen). Maybe the driver is corrupted or not compatible.

 

Screenshot (34).pngCamera app showing errorScreenshot (36)_LI.jpgMissing Imaging device category

 

 

other options i tried,

1) troubleshooting hardware and devices category - No issues.

2) Checking camera privacy - its "ON".

 

Plz check/address the issue of the driver - link to driver .

Help me with the solution.

 

Gewgaw1
Paper Tape
Posts: 23
Registered: ‎01-10-2018
Location: ZA
Views: 729
Message 2 of 6

Re: Lenovo Y50-70 camera driver is missing after Windows 10 upgrade

HI there,

What happens when you right click on your computer name (the part you crossed out)

and click Scan for hardware changes? (does it BSOD there too?)

 

 

Hegde_D
Fanfold Paper
Posts: 4
Registered: ‎01-08-2018
Location: IN
Views: 720
Message 3 of 6

Re: Lenovo Y50-70 camera driver is missing after Windows 10 upgrade

No changes. Device manager didn't notice about the missing drive.

BSOD only on restarting after installing the driver manually from Lenovo pc support

Syndacin
What's DOS?
Posts: 2
Registered: ‎12-23-2015
Location: United States
Views: 672
Message 4 of 6

Re: Lenovo Y50-70 camera driver is missing after Windows 10 upgrade

I have the same problem.

Hegde_D
Fanfold Paper
Posts: 4
Registered: ‎01-08-2018
Location: IN
Views: 660
Message 5 of 6

Re: Lenovo Y50-70 camera driver is missing after Windows 10 upgrade

@Syndacin 

Do you tried installing that driver?
If so , did you get the same problem ?( BSOD on restarting)

Syndacin
What's DOS?
Posts: 2
Registered: ‎12-23-2015
Location: United States
Views: 643
Message 6 of 6

Re: Lenovo Y50-70 camera driver is missing after Windows 10 upgrade

Yes, same threading error and BSOD when I tried to manually install. 

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