Showing results for 
Search instead for 
Did you mean: 
Not applicable
Posts: 1
Registered: ‎05-26-2019
Location: GB
Views: 206
Message 1 of 2

Lenovo Y50 External Mic Not Recognised

I see that external microphones have been a persistent problem with Lenovo laptops over the years, but even with all the online advice I cannot get my set-up to work.


I am using a Lenovo Y50. Last week I bought this microphone, a Neewer NW-700, powered by this phantom power source. All my research told me that Lenovo laptops require a combo jack splitter/adapter, so I bought this.


I have adjusted all the necessary microphone permissions, tried Realtek Audio Manager, experimented with different plug-in options (I know the 3.5mm headphone jack is actually a combo jack, so to plug the splitter in there, but even so nothing registers) and updated my drivers. Prior to this, my laptop did seem to register something was being plugged in, and for a brief period, it seemed I had gotten it working. In retrospect, the audio quality was nowhere near as clear as online audio tests have shown it as. Since updating the drivers my laptop does not recognise anything being plugged in.


I've ordered two different splitters in case the problem lies with what I bought, but I am really quite stuck on how to overcome this. Could it just be an internal hardware problem relating to external microphones? Any help will be greatly appreciated!

Not applicable
Posts: 435
Registered: ‎08-01-2018
Location: PH
Views: 168
Message 2 of 2

Re: Lenovo Y50 External Mic Not Recognised

Hi JasperCH!


Thank you for using the community forums.


Could you try to run and install all the available updates using the Lenovo Vantage application and check if the issue remains? You can install the Lenovo Vantage application here


Let us know how it goes.

Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Check out current deals!

Shop current deals

Top Kudoed Authors