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Lysander
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Posts: 8
Registered: ‎08-02-2015
Location: CO
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Message 1 of 4

Lenovo Y50 Missing Dolby app

Hello.

 

I have a Lenovo Y50 that was updatep from Windows 8.1 to Windows 10 and now I can't find Dolby Digital App (which allowed me to choose different audio profiles)

 

I've downloaded and installed all drivers from here, but still can't find the app (I think I remember that app was installed alongside Audio Driver)

 

Thanks for your help Smiley Happy

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Registered: ‎12-24-2015
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Message 2 of 4

Re: Lenovo Y50 Missing Dolby app

Hi there, lysander        -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Try this Uninstall the Audio driver first from Device Manager, be sure to do it this way

 

  1. Under Device manager, Open sound and gaming controllers, now right click on your audio device (realtek)

                 Select uninstall, A pop up should appear asking to delete driver software, Be sure to place a check on the box.

  1. Restart the system and it should be back under device manager, Repeat step one and do this again until you only see High defitnition Audio under Device Manager, This indicates that you are running in a Generic Audio driver.
  1. Now to reinstall a synced Audio and Dolby driver.

Download this driver

Realtek Audio Driver for 64-bit Windows

 

And this time install this all the way thru.

 

restart the computer installation.

 

Now Open the Path that it gave you earlier, ex. C:/drivers/Realtek

 Look inside that realtek folder and look for a folder named Dolby or DolbyGUI

  inside that folder you will find installation files

 

     Dolby Advanced audio

     Dolby Theater

     Dolby digital plus

 

Install the one that came with your system and you should have it back

 

Update us how it goes.

 

 

 

 

 

Regards,         

 

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Lysander
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Posts: 8
Registered: ‎08-02-2015
Location: CO
Views: 4,830
Message 3 of 4

Re: Lenovo Y50 Missing Dolby app

I did as you said and it all worked like a charm.

Although I didn't find a folder named Dolby nor DolbyGUI inside C:/drivers/Realtek, there was two folders named DS1 and PCEE4.

Inside DS1 there were two folders again:x64 and x86, and inside them DolbyDigitalPlusAA and DolbyDigitalPlusHT.

I decided to install DolbyDigitalPlusHT and then the app was available again

Thank you very much. Smiley Happy
Live to win, dare to fail...
Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
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Message 4 of 4

Re: Lenovo Y50 Missing Dolby app

Great that all goes well.

Please feel free to utilize our forums at any time.

Cheers!!Smiley Happy

 

 

 

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