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AyoNick
Paper Tape
Posts: 3
Registered: ‎04-15-2017
Location: US
Views: 916
Message 1 of 7

Lenovo Y50 Touch Laptop Blue Screen of Death

I am using the Lenovo Y50 Laptop Intel Core i7-4720. I have been getting Blue Screens for about 3 months and going right now. I took it to a technician to get it hard reset, but it did nothing. Recently, it has been blue screening a lot more frequently. I have the Blue Screen Viewer shown in the picture if it helps. Is there any way to fix this? Thank you.

Sr Support Specialist
Posts: 8,147
Registered: ‎11-30-2015
Location: PH
Views: 830
Message 2 of 7

Re: Lenovo Y50 Touch Laptop Blue Screen of Death

Hi AyoNick , 

 

Welcome to the Community Forums. 

 

As factory reset already placed back the image to the defaults I would suggest running hardware diagnostics and additional memory test to check on the physical components. 

 

Update us how it goes. 

 

Regards



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Fplus
Blue Screen Again
Posts: 6
Registered: ‎04-13-2017
Location: US
Views: 814
Message 3 of 7

Re: Lenovo Y50 Touch Laptop Blue Screen of Death

I would download windows 10 from microsoft via the Media Creation Tool, Plugin a 8gb USB Drive and have it create you a bootable windows 10 usb stick. Plug it in, turn pc off click the lenovo one key button, use the boot selection and pick the usb and follow the prompts.

 

Simple Steps to use Media Creation Tool:

 

https://www.howtogeek.com/224342/how-to-clean-install-windows-10/

 

Media Creation Tool:

 

https://www.microsoft.com/en-us/software-download/windows10

 

 

AyoNick
Paper Tape
Posts: 3
Registered: ‎04-15-2017
Location: US
Views: 800
Message 4 of 7

Re: Lenovo Y50 Touch Laptop Blue Screen of Death

I did the Memory Diagnostic and it showed that there was no error.

Molokon
Token Ring
Posts: 45
Registered: ‎01-08-2017
Location: DO
Views: 778
Message 5 of 7

Re: Lenovo Y50 Touch Laptop Blue Screen of Death

Windows 10 Creators Update?, I've also had several BSODs similar to those.

AyoNick
Paper Tape
Posts: 3
Registered: ‎04-15-2017
Location: US
Views: 769
Message 6 of 7

Re: Lenovo Y50 Touch Laptop Blue Screen of Death

It's been happening quite frequently, so I wanted to see if there was a way to fix this issue. 

Fplus
Blue Screen Again
Posts: 6
Registered: ‎04-13-2017
Location: US
Views: 758
Message 7 of 7

Re: Lenovo Y50 Touch Laptop Blue Screen of Death

Either roll back to previous version or reinstall windows. Mine was fixed by a fresh install 

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