English Community

Lenovo NotebooksLenovo P, Y and Z series Notebooks
All Forum Topics

1 Posts



3 Signins

42 Page Views

  • Posts: 1
  • Registered: ‎05-10-2015
  • Location: Guwahati
  • Views: 42
  • Message 1 of 2

Lenovo Y500 Serious Freezing Issue

2015-05-10, 14:37 PM

So it all started few months back when I updated my Y500 to Windows 8.1 from store. Back then freezes weren't that frequent. It used to freeze once or twice a day. The screen would either go black accompanied with a 'pop' sound, fan would start running and it would shutdown moments later or would go crazy with weird colors and same thing happens( http://i.imgur.com/e79BVsP.jpg ) . Soon the freezes increased to the point that my Y500 would freeze moments after it boots to desktop (or even during booting)
So I did a clean installation of Windows 8.1 few weeks back and it was normal for first 2 days. The issue started again. I unistalled latest Nvidia drivers (removed using Display Driver Uninstaller) and reverted back to old Nvidia drivers from Lenovo website, also tried the TDR fix but it didn't fix a thing. The issue is even more terrible when the laptop is not plugged in. (Didn't encounter any such issue when I booted in safe mode though.)

Tried running scannow and RestoreHealth commands. Couldn't fix (due to some errors, forgot what it was).
Tried running chkdsk scan, Never got the chance to finish as it would get interrupted by the freeze everytime.


Even as I write, I'm being interrupted with this freezing issue(see the pixelated colors) : http://i.imgur.com/hwDuK5k.jpg


Maybe old, but here are the MiniDump files :



Someone please help me fix this issue. I swear I'll worship you for the rest of my life if it gets fixed (lol)

Thanks for your time.


EDIT : Please note that its not the SLI model



2 Posts



14 Signins

265 Page Views

  • Posts: 2
  • Registered: ‎12-05-2016
  • Location: IN
  • Views: 265
  • Message 2 of 2

Re: Lenovo Y500 Serious Freezing Issue

2017-01-12, 20:28 PM

I have a freezing issue too. Mine is a 3-month-old Yoga 500 14IBD, core i5 5th gen, 500gb HDD. File explorer and chrome used to freeze many 3-4 times a day. Did a clean install of win 8.1 (single language). chrome and file explorer freeze a lot less now, but the issue isn't entirely resolved. Plus my battery life has taken a turn for the worse after the clean install

Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop