07-10-2013 04:33 AM - last edited on 07-10-2013 06:13 AM by andyP
I just got the Lenovo Y500 a few months ago and it came with the Intel Centrino Wireless N-2230.
The WiFi on this laptop kept on disconnecting after a while of use, at first I thought it was the laptop's problem but after I got a replacement because of a depixel on my screen the problem still occurs - the WiFi is unstable sometimes and the connection just disappears. I tried this with other Wifi connections at my University and home and friend's house but it still kept on disconnecting after a while.
Can anyone please give me a solution to this problem? I've already downloaded and installed the latest drivers.
Symptoms of this problem:
1. Disconnects after a while, it shows network available but I cannot connect to them
2. Sometimes, it doesn't show any network (i.e all my WiFi connections are not visible)
3. I cannot restart my WiFi because I go into Windows 8 "Change pc settings" and it says I cannot turn off my WiFi
This problem is really bugging me because every time this happens I have to restart my laptop!
I would really appreciate your help!
Here's some screens of the problem:
Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules
07-10-2013 05:47 AM
There are many possibilities to your problem. To jumpstart, examine the settings of your wifi card (based on recommended setup) and the router's settings. They should match.
07-10-2013 03:42 PM
Thank for Using Lenovo Community Forums!
Just an addition,
You might want to check these post about same issue with the Intel N2230 dropping signal
but this is what I've seen that pretty much took care of the issue:
from user Digitalle
"Hi had this problem when I first received my machine.
After playing about with pretty much every setting I solved it by disabling the 802.11 N mode in the driver settings.
Device Manager > Network Adapters > Intel Centrino Wireless-N 2230 > right click properties > Advanced Tab > 802.11 N mode > disable
Worked for me anyway. "
07-15-2013 05:46 PM - edited 07-15-2013 05:49 PM
You've highlighted your wired network controller. That won't have the tab you're looking for.
It also appears that you have a Broadcom wifi card, not an Intel card.
 Strange, since the ipbook only shows Y500 with the Intel card. What's the model type of your machine - like 1234-xyz or an 8-digit number?
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.
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07-30-2013 03:18 AM - last edited on 07-30-2013 04:24 AM by andyP
hey Z sorry for the late reply,
Anyway I don't understand what you mean by model number but I took a photo of the label on the box with the S/N numbers and all that and maybe you can see here....
Moderator Note; picture showing system s/n edited for member's own protection
08-06-2013 06:44 AM - edited 08-06-2013 05:03 PM
You know what, just boot to safemode. Open device manager in the control panel. Click network adapter. Choose Broadcom 802.11n network adapter. Right click and choose properties. Select device driver and uninstall. When a prompt appear put a check in the box that says "delete .." then click ok. Reboot the laptop and try connecting to the internet. In short, just use Windows 8 driver for your wifi card.
Note: you may have to provide the ssid and security to connect to your router once again due to the fact that the deletion of the driver also deletes the profile.
08-06-2013 04:50 PM