12-08-2015 12:31 AM
Hi, I have the 4710HQ GT860 4k version of the Y5070 and it has this unexpected shutdown problem. It just turns off without any warning. 2-3 seconds before the shutdown the keyboard stops responding, while mouse still works. Sometimes a loud pop sound comes out of the bottom speaker. It is not caused by overheating as this laptop is never actually heating. I have reason to believe this started after the bios upgrade (downloaded from the official site), I'd like to try a bios rollback but I can't seem to find the older bios image on the official page.
I have attached a screenshot from the logs to show how often this occurs.
This is becoming a problem, please come up with a fix, returning for servicing is highly undesirable in my condition because I need this laptop for work every day.
I have had very pleasant experiences with Lenovo laptops in the past and it would be a shame if this one would ruin everything
Solved! Go to Solution.
01-16-2016 05:46 AM