07-18-2016 02:22 PM - edited 07-18-2016 02:23 PM
My Lenovo Laptop recently has stopped working.
It turns on and everything, it just cannot boot up.
The loading screen pops up and everything, but it won't go to the login screen.
When I power the laptop on, it goes on the loading screen, and stays like that for a good 5-8 minutes, then gets an error message that says
Then it tries to go into System Recovery, but after "Loading Files" it goes into the loading screen, then transitions into a black screen. There are no options, just a black screen.
I wait for an hour, and absolutely nothing happens.
I made sure nothing else is plugged in except for the Charger.
The laptop is a Lenovo Y51.
If you need anymore information, please ask. I really need this fixed soon.
07-20-2016 02:52 PM - edited 07-20-2016 02:52 PM
Hi Braniel64 ,
Welcome to the Community Forums.
We are hoping that you have a recovery media to run repair if needed else using a rescue image to boot from so that you can try this process directed in this video. Similarly you may find suggested steps here .
What version of Windows do you have (Win 7 / Win 8.1/ Win10) ?
Any data that you have not backed up yet ?
As you have described for a probable windows boot process issue , factory reset would offer as last option if the above repair steps fails.
Update us how it goes .