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evrim012
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Posts: 6
Registered: ‎10-13-2016
Location: ES
Views: 830
Message 1 of 10

Lenovo Y510P gaming issues.

Dear Lenovo family!

 

I have bought this laptop (Y510P) around the end of December 2013.

 

I have just decided to write these after long time of having issues with gaming. Also tooday I have just changed my Hard drive to SSD with booting windows 10 64bit from scratch hoping that it would all come to an end however it did not.

 

-I have updated all the software, drivers, graphics card drivers, NVIDIA Experience etc. I have uploaded a RAR folder including my Nvidia system information, speccy system screen shot and all the logs from event viewer.

 

 

Now here is the problem I am having. When I start playin a game (For instance CS:GO) at first it is all good:

-As soon as I run the game SLI gets activated.

-Fans starts getting faster and both graphic cards getting warmer.

-After 10-15 minues of gameplay, game freezes, screen gets minimized maximized minimized for 3-4 seconds and eveything freezess then games screen comes back and another 1-2 seconds game freezes then starts back on.

- Problem repeates after another 10-15 minutes of game play.

 

What  could be the problem?

Could it be CPU speed is not properly working?

Could it be because of the Graphic cards?

 

I will be waiting for your help!

 

Thank you all!

 

Edit: I have fixed some spelling and recorrected the issue in a bit more detail.

 

Last edit and update:

 

After cleaning up everything with CCleaner, re-checking all the drivers/software and finalizing with a restart system started to work all smooth. I think my problem is solved, at least for now. Hope it will not happen again! 

 

evrim012
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Registered: ‎10-13-2016
Location: ES
Views: 769
Message 2 of 10

Re: Lenovo Y510P gaming issues.

EDITED: PROBLEM IS NOT SOLVED!

 

My screen flickers and game freezes and then gets back into the game. Please help me!

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 753
Message 3 of 10

Re: Lenovo Y510P gaming issues.

Hi there, Evrim           -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Overheating is a common issue in laptops, especially on gaming.Check if your laptop is overheating from sides and below.

 

Make sure the heatsink is on tight, that CPU might actually be overheating.

 

Your CPU / GPU might be overheating and it's throttling down which may explain the FPS drop during games - this would cause your CPU / GPU to operate in a low frequency. Try to monitor your CPU by using CoreTemp and your GPU by using GPU Shark or Afterburner.

 

If you get high temperatures, you can try to decrease the heat by:

  1. Using a good quality cooling pad that runs on high RPM or a better cooling in your room.
  2. Replacing the stock Thermal Interface Material with a good quality TIM like Noctua NT-H1Tuniq TX-4, or Artic Silver 5.

Also, run a few tests from this link -

http://support.lenovo.com/us/en/lenovodiagnosticsolutions/tools

 

You should try Storage test, memory test, motherboard test, CPU test. Open Command prompt and try sfc /scannow to check if your windows files are corrupted.

 

Update us how it goes.

 

 

 

 

           

Regards,

 

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evrim012
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Views: 735
Message 4 of 10

Re: Lenovo Y510P gaming issues.

Hi!

 

Thank you for the message however non of these solutions helped me.

 

 

I have attached the results and the exact problem. I assume if it was heating my computer would have given me blue screen but it did not. 

 

Hope the attachment helps!

 

Thanks and hope to hear from you soon!

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 724
Message 5 of 10

Re: Lenovo Y510P gaming issues.

Have you tried putting the graphics options to the minimum? Try to use the GeForce experience application to set recommended settings. Also try disabling Turn off hard disk option in power options or Lenovo energy manager.

 

Update us how it goes.

 

 

 

 

Regards,         

 

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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

evrim012
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Registered: ‎10-13-2016
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Message 6 of 10

Re: Lenovo Y510P gaming issues.

Recommended settings on GeForce experience are highest actually however I have reduced some settings such as:

 

Resolution to 1920x1080

Global shadow to Low

Texture filtering to Bilnear

 

I have unistalled Lenovo energy manager and power settings are always on performance.

evrim012
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Registered: ‎10-13-2016
Location: ES
Views: 660
Message 7 of 10

Re: Lenovo Y510P gaming issues.

So anyone could possible help me to troubleshoot my problem? Smiley Sad

Guru
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Registered: ‎04-02-2014
Location: MX
Views: 649
Message 8 of 10

Re: Lenovo Y510P gaming issues.

Yes I saw the results and it seems like overheating. Steps to counter overheating -

 

1) Keep your laptop raised from the bottom surface to increase air flow. Buy a laptop cooler and do not play keeping the laptop in bed/couch.

 

2) Apply this mod to help the Ultrabay GPU get more air - 

https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Y510p-Ultimate-Cooling-Mods-Revealed-Unshroud-y...

 

3) Remove the back case FILTER, it blocks a lot of air flow. If you travel with your laptop, make sure to re-install the air filter.

 

4) Your CPU is getting too hot as well. Go into Power options > Select the current plan > Change Advanced power settings.

Find the option for Processor Power Managment - set it to 99% and see if that reduces heat. You can go as low as 92% to see if the max temps reduce.

 

5) Final step and moderately complicated is to install a unlocked BIOS which is available from TechInferno forums. Last I checked, you can only install this mod if you have v3.05 installed, anything newer and the unlocked BIOS will not work (Still check the website).

After installing the BIOS, you can use tools like NVIDIA Inspector to apply undervoltage to the 2 GPU's, hence reducing heat.

 

I have ALL these mods on my laptop and even under intense gaming the max temps never go beyond80C.

Good luck and let me know if you need more help.

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.
evrim012
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Posts: 6
Registered: ‎10-13-2016
Location: ES
Views: 366
Message 9 of 10

Re: Lenovo Y510P gaming issues.

Hi Rocky!

 

Firstly thank you for the reply and sorry for the late response.

 

I have done the step 1,2 and 4. 

 

As I do travel quite often 3 would not be the best option for me.

 

And these steps did not help. I still do have problems while playing Counter strike GO spesificly.

 

I am not sure about step 5. I would really appriciate if you would guide me with a link, if not still thanks for your time and all the effort Smiley Happy

 

And also my bios is V 3.08 so in that case it would not work?

 

Thank you again!!

 

Gamer999
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Posts: 1
Registered: ‎11-19-2017
Location: IN
Views: 261
Message 10 of 10

Re: Lenovo Y510P gaming issues.

Hi evrim012

 

i am having the same issues

did it solution solved the problem?

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