01-24-2019 11:10 AM - edited 01-24-2019 11:28 AM
Laptop was operating fine.
Then upon next startup it just recycles every 3-4 seconds over and over by itself.
When this cycle of turning on and off happens, the power button does not work and so I cannot turn it off by pressing power button during the startup. I cannot force turning off by pressing on the power button for long time either.
No start up screen just remains black. Doesn't seem to get to the bios, etc. ???
02-07-2019 10:49 AM
Welcome to the Community Forums.
We advise doing a power drain by removing the battery pack and all connected devices (ac adapter, USB flash drive, etc.), shut it down and hold down the power button for 60 seconds. Turn it back on after a few minutes and observe.