English Community

Lenovo NotebooksLenovo P, Y and Z series Notebooks
All Forum Topics
Options

8 Posts

08-01-2013

United States

13 Signins

132 Page Views

  • Posts: 8
  • Registered: ‎08-01-2013
  • Location: United States
  • Views: 132
  • Message 1 of 6

Lenovo Y510p upgrade to newer Intel 7260 2x2 (BGN) Wireless Card from Intel Centrino N 2230

2014-01-17, 18:44 PM

Back in August of 2013 I ordered a Y510p with the SLI 750M configuration (see signature for detailed specs). It originally came with Windows 8 as well. It came with the famously terrible Centrino N 2230. From day one it was shotty and on the 2nd day of ownership completely stopped working until I installed 2 drivers and the annoying Intel PRO-Set Wireless utility from their site (no patch available directly from Lenovo). Now that its been a year and I've upgraded to Windows 8.1 its being problematic once again as usual. My issues:

  • Connection randomly dropping, but usually picks back up in a few seconds. The router and connection are perfect/professional grade and work with all the other machines. The chip will say its connected to the router/internet however will not load any data. I have to refresh pages multiple times now and then just to get them to load.
  • Chip will sometimes randomly fully disconnect from connection and will not automatically reconnect even though the network is configured to do so and is showed as being available.
  • Chip/Network Connection/Slow Speeds when Bluetooth device being used. I use a ThinkPad Bluetooth mouse and occasionally a Creative D100 Bluetooth Speaker
  • Chip cannot handle using Bluetooth Mouse and Bluetooth Speaker at the same time. Moving the mouse while audio is playing causes it to pause, mouse movement is sporadic. (This should not be a bandwidth issue, my 2008-2009 Qualcomm Atheros AR9285 Wireless Card with Bluetooth 2.1 can handle the load even after taking physical damage).
  • Chip cannot maintain Bluetooth connection with Lumia 920 anymore (it supports file transfer when pushed manually, but will no longer stay connected or show phone in Windows Explorer)
  • Generally slow and unreliable performance. With a strong router and a 50D/25U Mbps Fiber Optic connection, this card is shameful. My 2004 Dell Desktop (I'm not going to go into specs, but its old and it was cheap. Intel Pentium 4, 2GB RAM) can get a 60D/40U Mbps connection wired downstream and my old, dying, 2008 Sony VAIO (using Qualcomm card from above, Intel Core 2 Duo 2.2GHz, 8GB RAM) can get 35D/18U Mbps on a 802.11 G router. THIS MACHINE can barely hit 20 Mbps download!

--BEGIN RANT--

 

I dropped $1400 on this computer and the crippled leg of the WiFi card was the only downside. I don't understand why Lenovo skimped on a Premium model computer. Wireless cards are cheap, nearly identical in size and interface, universal with compatibility and generic drivers, and even when a newer one comes out they're not at very different price points, but when it boils down to performance they are miles apart

 

Then they go and lock the BIOS of the machine and enforce whitelisting? WHO DOES THAT! CAN SOMEONE PLEASE EXPLAIN THE REASONING BEHIND THIS? Locking the BIOS on a Mac or manually on a Corporate System I can understand, but with a consumer powerhouse... what gives?

 

I gave you my hard earned money and loyal support. I recommended and basically sold Lenovo's brand to my friends and family when it came time to upgrade. I put up with your Customer Service Specialists and Tech Support:

  • First they tried to gouge me for money when inquiring about the computer and even when trying to make the sale. It started by trying to convince me that the Intel 4702 MQ 2.0GHz processor was faster than the 4700 MQ 2.2GHz because the $200 more model had it with no other changes. The specs and benchmarking on every respectable website proved this false. Luckily I did my research.
  • Second when the NVIDIA GT 750M SLI configuration wasn't compatible with Windows 8.1 and KNOWINGLY sold to customers. I had a $500 paperweight sitting in my Ultrabay that I paid handsomely extra for. Eventually vBIOS and driver revisions were issued but performance still isn't back to the Windows 8 level in some games.
  • The trackpad... That was a mess of driver hunting, power cycling, and magic that I don't have an clue how I fixed. It was non-responsive for 3 days! (The trackpad also still refuses to light up in the center. Anyone found a fix for that or is it faulty hardware... Again?)
  • There is a random 25Gb LENOVO partition of my main HDD that ceases to be relevant and I'm scared to even tough it. No one knows its purpose except to guess its associated with the HDD + SSD Hybrid System.
  • Every Customer Service Rep was pushier than a used car salesman. When transferred to technical support I was given faulty information, the runaround to product vendors who had no responsibility in the matter.
  • And lets not forget my pinnacle moment of having to explain to a level 2 phone rep what a GPU/Graphics Card was, what it did, and how I was sure that it was not the same thing as a CPU.

--END RANT--

 

SO THE QUESTION FINALLY: While I realize that the BIOS is whitelist restricted and I really don't want to make any attempt to flash it and/or void the warranty. Can I:

  1. Purchase the Lenovo version of the Intel 7260 2x2 BGN card that is being used in the current Y510p lineup from anywhere (I would prefer the AC edition but I'm not picky, at this point I'm desperate.)
  2. Install it in my computer without voiding the warranty by opening it correctly
  3. Accomplish this without a BIOS flash due to the fact that its a Lenovo component

I'm getting really fed up with some of these issues. I use my computer for Software and Web development. Losing connection while connecting to my FTP host or SQL server is one thing. But when I lose a connection in my SSH terminal or using EMACS and get logged out of the system, unsusre if my changes are saved... this becomes unnaceptable.

 

If my goals above are unnaceptable then Lenovo needs to step up to the plate and give its customers a fix. I'd personally prefer free reign of my machine if youre looking to make it up to us. I don't see how this could be an unreasonable request. Don't get me wrong when I talk about Lenovo, they usually make great things. I love everything else about my computer... even the 5400RPM HDD.

 

If anyone has accomplished this successfully or has information about any aproaches I should further explore to rectify the issue that would be great. I just want what we all want, a high-powered performance computer that was priced acordingly to behave like one. I didn't buy a Dell or an HP/Compaq for a reason...

 

Thanks yall,

Chris

Lenovo Y510p (59370007) [August 2013] | Windows 8.1 | Dual NVIDIA GT 750M 2GB SLI | Intel i7-4700 MQ 2.4GHz | 1 TB Seagate 5400RPM HDD + 24GB Liteonit SSD S.M.A.R.T. Cache | 8GB DDR3 1600MHz | Intel Centrino N-2230 Wireless + Bluetooth 4.0 | Qualcomm Atheros AR8171/8175 Gigabit Ethernet | Lenovo 20217 (U3E1) Motherboard
Reply
Options

57 Posts

07-23-2013

New Jersey

63 Signins

898 Page Views

  • Posts: 57
  • Registered: ‎07-23-2013
  • Location: New Jersey
  • Views: 898
  • Message 2 of 6

Re: Lenovo Y510p upgrade to newer Intel 7260 2x2 (BGN) Wireless Card from Intel Centrino N 2230

2014-01-17, 22:17 PM

I just posted a response on the other Lenovo y510p Intel 7260AC forum.  In a nutshell, I bought a Lenovo part: fru 04W3814, which is a Lenovo Intel 7260AC + Bluetooth 4.0.  Lenovo initally said they would support it, and have a hardware support case number.  They told me that they would support it.  I had not heard back.  I called and was given the "we don't support upgrades" answer, although it was their own part, and they acknowledged problems with the Intel 2230 card.

 

What I learned, is that I was not talking to Lenovo, but a third party company who would not let me contact Lenovo directly.

 

Moderator note; post edited to conform with the Forum Rules

Reply
Options

8 Posts

08-01-2013

United States

13 Signins

132 Page Views

  • Posts: 8
  • Registered: ‎08-01-2013
  • Location: United States
  • Views: 132
  • Message 3 of 6

Re: Lenovo Y510p upgrade to newer Intel 7260 2x2 (BGN) Wireless Card from Intel Centrino N 2230

2014-01-24, 4:51 AM

UPDATE:

 

  • Uninstalled old 2230 drivers and used Intel PROset Wireless software reluctantly and issue got a little better

 

HOWEVER

  • LEFT SPEAKER IS NO LONGER WORKING
  • CAMERA IS NOW CONSTANTLY DISCONNECTING


I've done nothing but keep this computer in pristine condition since I purchased it and now I'm getting all these hardware errors?! What gives?!

 

Lenovo... you're getting a call tomorrow... and it's not going to be a good one. Thank god this thing is still under warranty, I'm close to requesting a refund now...

Lenovo Y510p (59370007) [August 2013] | Windows 8.1 | Dual NVIDIA GT 750M 2GB SLI | Intel i7-4700 MQ 2.4GHz | 1 TB Seagate 5400RPM HDD + 24GB Liteonit SSD S.M.A.R.T. Cache | 8GB DDR3 1600MHz | Intel Centrino N-2230 Wireless + Bluetooth 4.0 | Qualcomm Atheros AR8171/8175 Gigabit Ethernet | Lenovo 20217 (U3E1) Motherboard
Reply
Options

5 Posts

02-06-2014

United States

4 Signins

14 Page Views

  • Posts: 5
  • Registered: ‎02-06-2014
  • Location: United States
  • Views: 14
  • Message 4 of 6

Re: Lenovo Y510p upgrade to newer Intel 7260 2x2 (BGN) Wireless Card from Intel Centrino N 2230

2014-02-06, 3:48 AM
Call the Lenovo HQ in North Carolina: 919-257-4899
Reply
Options

5 Posts

02-06-2014

United States

4 Signins

14 Page Views

  • Posts: 5
  • Registered: ‎02-06-2014
  • Location: United States
  • Views: 14
  • Message 5 of 6

Re: Lenovo Y510p upgrade to newer Intel 7260 2x2 (BGN) Wireless Card from Intel Centrino N 2230

2014-02-06, 3:49 AM
Call the Lenovo HQ in North Carolina: 919-257-4899. Let's flood them with calls so we can get this issue fixed ASAP
Reply
Options

7634 Posts

11-19-2007

US

10101 Signins

400183 Page Views

  • Posts: 7634
  • Registered: ‎11-19-2007
  • Location: US
  • Views: 400183
  • Message 6 of 6

Re: Lenovo Y510p upgrade to newer Intel 7260 2x2 (BGN) Wireless Card from Intel Centrino N 2230

2014-02-06, 3:47 AM
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete