01-22-2013 08:57 PM
Good evening everyone,
Me and my brother have recently acquired 2 "Lenovo Y580Intel Core i7 3630QM 6GB 750GB GeForce GTX660M 15.6in DVDRW USB3.0 Windows 8 Notebook". We acquired those mainly for gaming because the specs led us to believe that we would be able to get good performance out of them. However, after updating all the drivers and installing a few games (like metro 2033 and The Secret World) we noticed very poor performances and very low FPS (never over 30, with extreme fps drops at some points) at medium quality graphics on one of 2 computers.
The other seems to be unable to use the Nvidia card for graphics. When we start The Secret World, we get a message saying "The computer is below minimum requirements and will cause The Secret World to have bad performance and be unstable. Please upgrade it to meet the requirements". When we try to change the overall quality to medium, we get a message saying "Preset not available. The selected setting requires 371MB of VRAM (32MB available). Try reducing the resolution or select a lower preset,", So far I have tried re-installing the drivers a few times and even reinstalling everything after reverting the computer to factory settings.
Anyone have any idea of what could be causing these issues? Is it a software problem or a hardware problem?
Thanks in advance!!
01-22-2013 10:30 PM
01-23-2013 06:36 PM
Thanks a lot for your quick reply NINE!
I did as you told me (uninstalling McAfee and Power Management) and i have noticed a major drop in the frequency and severity of FPS drops!
Would you happen to have any idea on what could be causing the issue on the second computer? It is like it cannot use the GeForce even though the computer detects it and the drivers are properly (i think) installed. I do not know if this would help, but when i installed the drivers, the computer did not ask for a restart...which is weird because the driver installation asked for a restart, after which the issue was resolved.
PS: Thanks a lot for solving the issue on the first computer!!!
01-24-2013 10:54 PM
01-25-2013 10:31 AM
I checked the BIOS and the Graphic Device is set on Switchable Graphics. I am under the impression that even though it is detected by the computer, the device is not working properly.
Any advice on what I should do next?
01-29-2013 06:53 PM - edited 01-29-2013 06:57 PM
Sorry for the delay in reply. Just been tied up with some other issue. I was checking on issue and you may want to try updating your Nvidia Drivers. The link can be found below.
On another note, if you do not see any changes from the link I provided above, you may want to consider downloading the drivers directly fro mthe Nvidia site. Click on the lick below to download directly.
hope this helps and do post your results.
01-30-2013 07:53 PM
Thanks for your response. Updating the drivers is the first thing I did after the initial set up of the machine. I even tried reverting to factory settings in order to attempt a new driver update. I get the same error message message and am unable to play games due to terrible FPS.
01-30-2013 11:07 PM
01-31-2013 01:16 AM - edited 01-31-2013 01:17 AM
I get the feeling that optimus has somehow gone bonkers and it's running games with the intel integrated chip instead of the GTX660M. Right click on the game's icon and go to "run with graphics processor" and select "high performance Nvidia processor" It should actually say default next to "high performance Nvidia processor" if optimus is working correctly. If it says default next to integrated graphics instead you could change the default by clicking on "change the default graphics processor..."
01-31-2013 02:37 AM