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14 Posts

01-18-2013

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Lenovo Y580 optical problem

2013-01-18, 17:48 PM

Hi there everyone,

 

So I will be quick about my problem to get straight to the point. I installed Windows 8 from Dreamspark to attempt to upgrade my system, maybe make it quicker. After installing the OS I had problems after problems, most notably performance was extremely terrible!

 

So I used my recovery DVDs to go back to Windows 7 Pro. Now, I updated all my drivers from Lenovo and Intel websites, as not all the Lenovo drivers seemed to work. 

 

I never noticed before, but my Optical light (digital sound, the red one on the right hand side 3.5mm jack) is always on. Im fairly good with computers, but nothing I do seems to turn it off. Is it supposed to be on? Seems rather useless if its always on.

 

I guess I am looking for assistance on this topic. I have tried disabling hardware, changing drivers...Out of ideas now. Any help is appreciated.

 

Lenovo Y580

3rd Generation Intel Core i7-3610QM @ 2.30Ghz

8Gb RAM

500Gb HDD @ 7200rpm

Nvidia Geforce GTX 660M graphics card

 

Thank you.

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13866 Posts

12-07-2009

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Re: Lenovo Y580 optical problem

2013-01-18, 19:17 PM
hi cansat,

please, make sure you have downloaded the compatible drivers ( 32/64 bit windows). about your red light issue, it's because you couldn't install realtek drivers.

hope this helps.


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14 Posts

01-18-2013

Canada

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Re: Lenovo Y580 optical problem

2013-01-28, 18:09 PM

Hi there,

 

Sorry for the late reply. I have tried installing drivers from both (my system is running 64-bit) with no success. It tells me there is no compatible hardware to be installed.

 

I tried manually installing the drivers, I tried thirdparty downloads and I tried reformatting my system with my recovery dvds and nothing seems to work.

 

Any other suggestions?

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13866 Posts

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Re: Lenovo Y580 optical problem

2013-01-30, 16:33 PM
do you have any anti-virus software? can you scan your computer first for the viruses?


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14 Posts

01-18-2013

Canada

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Re: Lenovo Y580 optical problem

2013-01-30, 17:11 PM

Hi there,

 

Yep did that. I tried with McAffee, AVG and Norton. Nothing is detected. Its a strange scenario. The weird thing is that about two months ago I installed Windows 7 Home Premium from Dreamspark and everything worked flawlessly. Now, nothing will work. 

 

Its not so much that I mind the sound, but the optical light being on at all times cannot be good. :(

 

 

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Re: Lenovo Y580 optical problem

2013-01-30, 17:16 PM
if you search the forum, you'll see that the red light issue is related to realtek drivers. which antivirus do you have now? all 3?


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Canada

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Re: Lenovo Y580 optical problem

2013-01-30, 19:21 PM

Currently I am using AVG as my anti virus. I never have more then one installed, of course, as it will create conflicts.

 

I am aware that the Realtek drivers are giving me the issues. Essentially thats the issue at hand. The driver installation will not recognize the Realtek device, hence my issue.

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12-07-2009

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Re: Lenovo Y580 optical problem

2013-01-30, 20:32 PM
tried to install the drivers manually?


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  • Message 9 of 9

Re: Lenovo Y580 optical problem

2013-01-31, 2:29 AM

Okay,

 

I have succeeded in getting the drivers to work. I was about to attempt installing the drivers manually, but then I had the idea to try the XP drivers. BAM they worked. I have no idea why the XP drivers worked but the 7 or 8 drivers did not. 

 

Oh well, issue solved I guess!

 

Thanks for your help everyone!

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