08-07-2017 03:54 PM
So I have a Lenovo Y580 Ideapad I bought circa 2013/14. I've kept it pretty updated and all since then. It had Windows 8 last time I was able to use it (a few months now sadly). Before this incident, it had already happened before but it would come back on after a few tries. One time it took a whole week of trying to turn it on and off and finally it just popped up again. But this previous time I accidently let it die (I always had it charging once this issue began because I was afraid it would die and do this) and it hasn't been able to boot. I've researched this issue and I've not been able to find one specific answer. So I decided to come here and have some seasoned techs look at my issue personally. I uploaded some videos on youtube in order for you all to get a look at it and what it does when I poke around at it. Also, Idk if it would be of any relevance, but before it died it had had a long standing issue of the touchpad not working. Occasionally it would twitch or work for a few minutes but it was mostly dead (the touchpad I mean). I was never able to fix it (also I just got lazy and bought a mouse).
Here is video #1 so you get a basic idea of **bleep** it's doing: https://youtu.be/FwVumwp7MFA
Here is video #2 of me poking around on it and doing the restart power thing (thass tha technical name right?) so you can see what it does and doesn't do:
If there is any more info I can give please let me know. I want to try and fix this myself, and am confident I can (and I have friends who are good at this stuff too). If it's just impossible for me to fix, then let me know what you think I should do to restore my extremely expensive brick to working order again. Thanks you all for existing!
P.S.: I've also connected it to external monitor, and nothing shows up.
08-08-2017 08:40 AM
Do you see your mouse pointer in this screen?
If so its a problen created by the Fast Startup feature of Windows 10. Video driver is old, not compatible with the system to work properly. You can disable Fast Startup which may fix it.
Its easier to get out of the issue on a desktop since I have one with that issue. Power, boot need to be interupted at least twice and then it will boot into a live screen. Hold the power button down to force the system off. If you have set it to have the machine go to sleep (you should not do that you may be out of luck).
Then went you turn it on again. Hold the button before it finishes booting to force another power off. After two three off cycles you may get it going. There are a number of articles on this feature. One is this - https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html
Removing the battery may help resolving this at least until you can fix this.
08-09-2017 02:11 PM
Unfortunately I can't see the mouse on the black screen at all. The screen stays black, and hooking it up to HDMI output doesn't show anything either.
I tried force off and on several times and it doesn't fix it.
previously this would work, but not in any predictable manner. It would just happen to boot on any of the random times I did that. Sometimes it would take 10 force shut offs. Sometimes it would take a week of coming home and doing it three times a day before it suddenly would boot.
It's been about 4 months since it last was able to boot.
08-11-2017 12:32 PM