01-15-2016 08:48 AM - edited 01-15-2016 08:51 AM
Hello, i'm going to open new topic for tell you my problem.
Recently, on 2015/11/02 i bought Lenovo Y70-70 touch from Amazon (Italy) .
Going on Lenovo official website or "Lenovo Companion" , they said that warranty of the computer was end .
It result "ON" the first time in 2014-08-23 and the warranty was end in 2015-10-21
Before i purchased it.
Deleted the serial number.. just look it
It is normal or not ??
Just for know if now i've a notebook already used or not.
01-15-2016 09:40 AM
Hi miky1989 ,
Welcome to the Community Forums.
I believe that you purchased it thru resellers like Amazon as brand new .
So it would be new and issue is only to have it updated.
The warranty that show from the support site most likely be the same one when it was shipped from factory.
Most likely it would match date of manufacturing nearly close .
What you need to do right now is to call in tech support and have your warranty ownership and date entitlement transferred to your own account updated .
They would be asking for a proof of purchase emailed to them so just scan your receipt or forward them the emailed Amazon order and receipt showing the product purchased and the date it was bought .
The warranty can be updated from the date of purchase on a manual update.
Lenovo Italy :
1-997-51926 (Costo della chiamata: 11,88 centesimi di € al minuto + IVA)
9:00 - 18:00 Monday - Friday
Hope this answered your query.