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miky1989
What's DOS?
Posts: 1
Registered: ‎01-15-2016
Location: Italy
Views: 218
Message 1 of 3

Lenovo Y70-70 (NEW PRODUCT, USED PRODUCT OR REFURBISHED PRODUCT) ??

Hello, i'm going to open new topic for tell you my problem.

 

Recently, on 2015/11/02 i bought Lenovo Y70-70 touch from Amazon (Italy) .

Going on Lenovo official website or "Lenovo Companion" , they said that warranty of the computer was end .

 

It result "ON" the first time in 2014-08-23 and the warranty was end in 2015-10-21

Before i purchased it.

 

 

http://s30.postimg.org/w7ww762mp/image.jpg

http://s16.postimg.org/bmckb4qat/image.jpg

 

Deleted the serial number.. just look it

 

It is normal or not ??

Just for know if now i've a notebook already used or not.

 

Thanks anyway

Larrrione
Punch Card
Posts: 16
Registered: ‎12-05-2015
Location: Italy
Views: 204
Message 2 of 3

Re: Lenovo Y70-70 (NEW PRODUCT, USED PRODUCT OR REFURBISHED PRODUCT) ??

My z50-75 have only 150 days of warranty the first day i buy it on mediaword, probably lenovo fail
Sr Support Specialist
Posts: 8,164
Registered: ‎11-30-2015
Location: PH
Views: 200
Message 3 of 3

Re: Lenovo Y70-70 (NEW PRODUCT, USED PRODUCT OR REFURBISHED PRODUCT) ??

Hi miky1989 , 

 

 

Welcome to the Community Forums.

 

I believe that you purchased it  thru resellers like Amazon as brand new .

So it would be new and issue is only to have it updated.

 

The warranty that show from the support site most likely be the same one when it was shipped from factory.  

Most likely it would match date of manufacturing nearly close . 

 

What you need to do right now is to call in tech support and have your warranty ownership and date entitlement transferred to your own account updated . 

 

They would be asking for a proof of purchase emailed to them so just scan your receipt or forward them the emailed Amazon order and receipt showing the product purchased and the date it was bought . 

The warranty can be updated from the date of purchase on a manual update. 

 

Lenovo Italy : 

Italian
1-997-51926 (Costo della chiamata: 11,88 centesimi di € al minuto + IVA) 

9:00 - 18:00 Monday - Friday

 

Hope this answered your query.

 

 

Regards



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