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ZORIOX
Paper Tape
Posts: 1
Registered: ‎08-16-2016
Location: US
Views: 281
Message 1 of 1

Lenovo Y700-15ISK, OSK black screen, 0xc0000225 W10 Error

Hello Guys i have a nice problem with my laptop (Almost 3 weeks old)

 

I was eating my awesome lunch and when i came back the User interface was frozen and unresponsive, later on windows automatically gathered everything about the error and told me to reboot the computer. 

I rebooted my laptop and at some point of the boot it shows me "preparing automatic repairs", 20 seconds later it shows me the following picture;

2016-08-16 22.04.17.jpg

 

 

Note: i had to crop the image because the forum only allows 2MB for the images 

 

I have tried the following options with the same result

  • I tried F8 
  • Turned off the computer and then press the OneKey recovery system, so i can have a fresh start,
    • 1. The lenovo sign appears, and down the sign the circle that means "loading" appears going around
  • Since it is a windows problem i went with microsoft, using this link Microsoft forum, But when the system was booting i had the same results (from 2 to 7)

The result:

  • 2. Black screen but the lamp is on.
  • 3. waiting (3minutes)
  • 4. waiting (12 minutes)
  • 5. waiting (30 minutes plus a nice shower)
  • 6. I use the trackpad in order to see if there is any response from the computer. Nothing
  • 7. I touch the screen and then touch the trackpad, boom there is a mouse pointer. But still waiting. 

 

Basicly i tried almost anything but i still dont know what to do in order to solve the problem. It is an awesome laptop but this little deadlock doesnt help too much.

 

Lenovo: anything that i can do in order to solve the problem?

Community: did any of you had the same problem and solved? or even tell me your experience.

 

Thank you all.

Kindest regards.

Douglas Leekam. 

 

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