English Community

Lenovo NotebooksLenovo P, Y and Z series Notebooks
All Forum Topics
Options

2 Posts

01-01-2017

AR

2 Signins

35 Page Views

  • Posts: 2
  • Registered: ‎01-01-2017
  • Location: AR
  • Views: 35
  • Message 1 of 3

Lenovo Y700-15ISK, Unknown devices

2017-01-01, 23:24 PM
I have a problem with my notebook (Lenovo Y700-15ISK, Windows 10, 64 bits). Suddenly, three unknown devices appeared in the device manager, I don't know why. In the properties they say:

General:
Device Type: Other devices
Manufacturer: Unknown
Location: Unknown
The drivers for this device are not installed. (...)

Details:
Device instance path: ROOT\NET\0000, ROOT\NET\0001, ROOT\NET\0002 (said in the three unknown devices respectively)
Hardware Ids: ptun0901

Events:
(...)
Device configured (null)
(...)

I have tried clicking in update driver (it didn't work). I installed tap-Windows Virtual Network Driver from OpenVPN web page, but the unknown devices are still there.
I will appreciate your help.
Solved! See the solution
Reply
Options

4968 Posts

11-22-2011

US

5774 Signins

89608 Page Views

  • Posts: 4968
  • Registered: ‎11-22-2011
  • Location: US
  • Views: 89608
  • Message 2 of 3

Re: Lenovo Y700-15ISK, Unknown devices

2017-01-02, 0:40 AM

How long have you been on Win 10?

Is this you?

https://answers.microsoft.com/es-es/windows/forum/windows_10-hardware/unknown-devices/dc03b8d6-b872-4abf-87d6-3d45d3f50d8d

Reply
Options

2 Posts

01-01-2017

AR

2 Signins

35 Page Views

  • Posts: 2
  • Registered: ‎01-01-2017
  • Location: AR
  • Views: 35
  • Message 3 of 3

Re: Lenovo Y700-15ISK, Unknown devices

2017-01-07, 16:10 PM

I alredy solved it unistalling all the devices from the device manager.

0 person found this solution to be helpful.

This helped me too

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete