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05-27-2019

GB

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Lenovo Y700 15ISK keeps restarting and won't boot from usb

2019-05-27, 17:45 PM

Hi,

 

First I apologise if I make no sense, I'm not used to dealing with these type of things.

My laptop has been acting up, when I try to start it, it will start for about 20 seconds and then shuts down and then repeats this about four or five times before it eventually starts up. I was having trouble with my photoshop (well still am) and planned on doing a clean install on my laptop but the laptop won't boot from the recovery usb drive either.

 

Thanks in advance

 

(if you need any other info please just let me know)

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601 Posts

08-01-2018

US

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Re: Lenovo Y700 15ISK keeps restarting and won't boot from usb

2019-05-28, 0:18 AM

Hi lizzillusions!

 

Welcome to the Community Forums!

 

If you are able to boot on the Operating System, run the Lenovo Vantage app and let's check if there any hardware issues on your computer. This app will help us isolate the case between hardware and software.

 

If the app is not yet installed on your computer, you can download it here. 

 

https://vantage.lenovo.com/

 

Regards,



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