05-01-2016 06:48 AM
When running normal programs and scrolling through facebook or anything, doesn't really matter, the computer freezes. Mouse will contiune to move all over but no reactions to clicking on anything. I have all the latest updates and BIOS. Windows 10 64. It has been doing it for awhile, but was hoping to see some updates for it since this PC is only 6 months old. I have only seen one forum item on this issue and basically it said to Start the recovery process again. I have already had to do this once for other reasons that fixed a problem. SHould not have to do that for each thing that goes wrong.
The only way to fix the issue is to turn PC off and reboot using the off /on button.. It always comes back but at some point it will freeze again.Any help would be appreciatiated. Thanks