Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Gaming – Lenovo LegionGaming Laptops
All Forum Topics
Options

13 Posts

04-05-2016

Pakistan

40 Signins

294 Page Views

  • Posts: 13
  • Registered: ‎04-05-2016
  • Location: Pakistan
  • Views: 294
  • Message 1 of 6

Lenovo Y700 Error, Screen goes Blank (Black Screen)

2016-04-27, 16:10 PM

Really frustrated after buying Lenovo Y700 15ISK recently. All drivers updated even applied steps from this post but still randomly screen goes blank (Black screen) while the power is still on. Also observed that harddisk light blinking turns off too after this.

 

Is it hardware related issue?

Please help to resolve it.

Reply
Options

2595 Posts

04-17-2014

United States of America

3515 Signins

43655 Page Views

  • Posts: 2595
  • Registered: ‎04-17-2014
  • Location: United States of America
  • Views: 43655
  • Message 2 of 6

Re: Lenovo Y700 Error, Screen goes Blank (Black Screen)

2016-04-27, 20:03 PM

Does it come back on, or does it shut the PC off? It seems like it could be an issues that's causing the computer to shut off, not a graphics driver issue


Regards,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

Did someone help you today? Press the thumbs up to thank them with a Kudo!

If you find a post helpful and it answers your question, please mark it as an Accepted Solution!


Please read the Community Guidelines before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.

Please do not PM me for individual requests... please post to the forums instead :)

Lenovo Forums have transitioned to a new platform. The team is working hard to bring new features and make the forums better than it was before!

The 'Search' function is currently down. In the interim, please get help through browser searches.

Please ensure the option 'Subscribe me automatically to all discussions I have participated in' is enabled under your forum settings. That way, you'll be notified if anyone replies to your thread!

Communities:    Moto English     English     Deutsche     Español     Portugues     Русскоязычное     Česká     Slovenská     Українська   


Reply
Options

13 Posts

04-05-2016

Pakistan

40 Signins

294 Page Views

  • Posts: 13
  • Registered: ‎04-05-2016
  • Location: Pakistan
  • Views: 294
  • Message 3 of 6

Re: Lenovo Y700 Error, Screen goes Blank (Black Screen)

2016-04-28, 6:38 AM

No it doesn't come back. I have to forcefully shut it down by holding the power button.

Please suggest what to do?

Reply
Options

2595 Posts

04-17-2014

United States of America

3515 Signins

43655 Page Views

  • Posts: 2595
  • Registered: ‎04-17-2014
  • Location: United States of America
  • Views: 43655
  • Message 4 of 6

Re: Lenovo Y700 Error, Screen goes Blank (Black Screen)

2016-04-29, 3:21 AM

Try installing these video drivers. Install both, and let me know how it goes. 

 

Intel: http://support.lenovo.com/us/en/products/Laptops-and-netbooks/IdeaPad-Y-Series-laptops/y700-15isk/downloads/DS105100

 

Nvidia: http://support.lenovo.com/us/en/products/Laptops-and-netbooks/IdeaPad-Y-Series-laptops/y700-15isk/downloads/DS105101


Regards,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

Did someone help you today? Press the thumbs up to thank them with a Kudo!

If you find a post helpful and it answers your question, please mark it as an Accepted Solution!


Please read the Community Guidelines before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.

Please do not PM me for individual requests... please post to the forums instead :)

Lenovo Forums have transitioned to a new platform. The team is working hard to bring new features and make the forums better than it was before!

The 'Search' function is currently down. In the interim, please get help through browser searches.

Please ensure the option 'Subscribe me automatically to all discussions I have participated in' is enabled under your forum settings. That way, you'll be notified if anyone replies to your thread!

Communities:    Moto English     English     Deutsche     Español     Portugues     Русскоязычное     Česká     Slovenská     Українська   


Reply
Options

13 Posts

04-05-2016

Pakistan

40 Signins

294 Page Views

  • Posts: 13
  • Registered: ‎04-05-2016
  • Location: Pakistan
  • Views: 294
  • Message 5 of 6

Re: Lenovo Y700 Error, Screen goes Blank (Black Screen)

2016-05-04, 18:31 PM

Did the same downgrade my drivers even with the provided drivers but still the problem came. Seems the harddrive is crashing because after this incident the harddrive light blinking disappears. What measures should i take now?

Reply
Options

1 Posts

04-10-2017

United States of America

8 Signins

71 Page Views

  • Posts: 1
  • Registered: ‎04-10-2017
  • Location: United States of America
  • Views: 71
  • Message 6 of 6

Re: Lenovo Y700 Error, Screen goes Blank (Black Screen)

2017-11-07, 12:27 PM

I am having the same problem with my Lenovo Y700 ... the frequency seems to have increased.

 

I have played game for long hours on this PC and it never went black screen. But general work on the desktop applications (office etc) and suddenly the screen goes off

 

All my drivers are updated 100% .. I tried re-installing the OS but still the problem persists

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms