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10-27-2013

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Lenovo Y700 Touch-15ISK Speakers stop working after sleep

2017-01-05, 22:56 PM

Within the last 2 weeks or so, Whenever I shut my laptop, which makes it sleep, the speakers, but not the sub, stop working when windows resumes. Any ideas?

 

I have done a virus scan. The RealTek audio driver has been updated as well.

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3815 Posts

12-24-2015

India

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Re: Lenovo Y700 Touch-15ISK Speakers stop working after sleep

2017-01-11, 7:02 AM

Hi there, Dhaumschilt             -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

To verify, can you try the following:

 

Uninstall the Realtek HD Audio Driver from the Control Panel (large icon view) > Programs and Features and reboot

 

After the reboot, Windows will now install a generic sound driver (High Definition Audio). Try to re-create the issue, (i.e resume from sleep) that you're having and observe.

 

If using the generic sound driver fixes it, try re-installing the audio driver from this link:

 

http://support.lenovo.com/in/en/products/Laptops-and-netbooks/IdeaPad-Y-Series-laptops/y700-touch-15isk/downloads/DS105105

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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3815 Posts

12-24-2015

India

2177 Signins

71411 Page Views

  • Posts: 3815
  • Registered: ‎12-24-2015
  • Location: India
  • Views: 71411
  • Message 2 of 3

Re: Lenovo Y700 Touch-15ISK Speakers stop working after sleep

2017-01-11, 7:02 AM

Hi there, Dhaumschilt             -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

To verify, can you try the following:

 

Uninstall the Realtek HD Audio Driver from the Control Panel (large icon view) > Programs and Features and reboot

 

After the reboot, Windows will now install a generic sound driver (High Definition Audio). Try to re-create the issue, (i.e resume from sleep) that you're having and observe.

 

If using the generic sound driver fixes it, try re-installing the audio driver from this link:

 

http://support.lenovo.com/in/en/products/Laptops-and-netbooks/IdeaPad-Y-Series-laptops/y700-touch-15isk/downloads/DS105105

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

0 person found this solution to be helpful.

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6 Posts

10-27-2013

United States of America

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83 Page Views

  • Posts: 6
  • Registered: ‎10-27-2013
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  • Message 3 of 3

Re: Lenovo Y700 Touch-15ISK Speakers stop working after sleep

2018-08-31, 16:54 PM
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