03-06-2019 06:25 AM
I just bought a new Lenovo Y7000 laptop and I love it, it's great. Except when plugged in it usually says "plugged in, not charging" when I hover over the battery icon. For example for the past few hours it's been stuck at 98% and saying that. Also if it does charge it charges super slowly. I updated the drivers for the battery and I am unable to updat the bios. I tried using Lenovo Vantage to update the bios, and when that failed I downloaded "System Update" and that also failed to download and install the bios update. What should I do to solve this problem, cause I'm otherwise very happy with this laptop so far? Thanks!
03-06-2019 06:56 AM
I have Y500 and I experience the issue from time to time.
Usually, I power off the laptop, dismount the battery and unplug it for some time. Mount the battery, plug it in and wait a bit before starting the laptop. 99% of the time this helps and the battery is being charged again.
I tried the updates, etc. But it didn't help at all.
My guess, just "learn to like it"
03-06-2019 08:19 AM
I believe that is would be normal not to charge when it is between 95-99%.
As shown here in the hardware manual (page 22):
" Battery charging does not start until the Power Meter shows that less than 95% of the total power remains; under this condition the battery pack can charge to 100% of its capacity. This protects the battery pack from being overcharged or from having a shortened life"
It is a built in protection to prevent overcharging of batteries therefore prolonging battery life.
I hope this helps answer your query.