English Community

Lenovo NotebooksLenovo P, Y and Z series Notebooks
All Forum Topics
Options

21 Posts

12-01-2011

slovakia

52 Signins

112 Page Views

  • Posts: 21
  • Registered: ‎12-01-2011
  • Location: slovakia
  • Views: 112
  • Message 1 of 15

Lenovo Z360 Ideapad shuts down suddenly

2011-12-01, 13:23 PM

Hello guys, I wonder if you encountered this kind of problem - sometimes, when I touch my laptop, It makes a sound like "TS" and shuts down (It happened allready when it was charging, also on battery and, also without battery) It happenes vary rare, but I dont think its normal...what could it be? thank you for your fast responses!

Reply
Options

13866 Posts

12-07-2009

CZ

9005 Signins

170423 Page Views

  • Posts: 13866
  • Registered: ‎12-07-2009
  • Location: CZ
  • Views: 170423
  • Message 2 of 15

Re: Lenovo Z360 Ideapad shuts down suddenly

2011-12-01, 16:43 PM
can you check system logs for errors?
( right click my computer > manage > event logs )

http://www.krasotaiskusstva.com
Reply
Options

21 Posts

12-01-2011

slovakia

52 Signins

112 Page Views

  • Posts: 21
  • Registered: ‎12-01-2011
  • Location: slovakia
  • Views: 112
  • Message 3 of 15

Re: Lenovo Z360 Ideapad shuts down suddenly

2011-12-01, 19:27 PM

hi thank you for your answer, could you be more concrete, what should I copy to you? i dont have exactly the "event log" but its called event viewer and under that i can find 

 

http://www.ulozisko.sk/463617/eventlog.jpg

 

i didi a printscreen of it,  but im not as skilled to know what exaclty you need

Reply
Options

13866 Posts

12-07-2009

CZ

9005 Signins

170423 Page Views

  • Posts: 13866
  • Registered: ‎12-07-2009
  • Location: CZ
  • Views: 170423
  • Message 4 of 15

Re: Lenovo Z360 Ideapad shuts down suddenly

2011-12-01, 19:38 PM
check event logs for errors. any error message?

http://www.krasotaiskusstva.com
Reply
Options

21 Posts

12-01-2011

slovakia

52 Signins

112 Page Views

  • Posts: 21
  • Registered: ‎12-01-2011
  • Location: slovakia
  • Views: 112
  • Message 5 of 15

Re: Lenovo Z360 Ideapad shuts down suddenly

2011-12-01, 19:52 PM

this is the one i found

http://www.ulozisko.sk/463627/eventlogs.jpg

 

the last two errors are the "sudden shut down"

 

does this help?

Reply
Options

13866 Posts

12-07-2009

CZ

9005 Signins

170423 Page Views

  • Posts: 13866
  • Registered: ‎12-07-2009
  • Location: CZ
  • Views: 170423
  • Message 6 of 15

Re: Lenovo Z360 Ideapad shuts down suddenly

2011-12-01, 21:38 PM
check this tab : windows logs > systems

http://www.krasotaiskusstva.com
Reply
Options

21 Posts

12-01-2011

slovakia

52 Signins

112 Page Views

  • Posts: 21
  • Registered: ‎12-01-2011
  • Location: slovakia
  • Views: 112
  • Message 7 of 15

Re: Lenovo Z360 Ideapad shuts down suddenly

2011-12-02, 7:33 AM

ok this is the printscreen

 

http://www.ulozisko.sk/463773/eventlog_error.jpg

 

and this is from the "details" :

 

- <System>
  <Provider Name="EventLog" />
  <EventID Qualifiers="32768">6008</EventID>
  <Level>2</Level>
  <Task>0</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2011-12-01T13:03:39.000000000Z" />
  <EventRecordID>29024</EventRecordID>
  <Channel>System</Channel>
  <Computer>radeq_pc</Computer>
  <Security />
  </System>
- <EventData>
  <Data>14:02:27</Data>
  <Data>‎1. ‎12. ‎2011</Data>
  <Data />
  <Data />
  <Data>2770</Data>
  <Data />
  <Data />
  <Binary>DB070C00040001000E0002001B004601DB070C00040001000D0002001B004601600900003C000000010000006009000000000000B00400000100000000000000</Binary>
  </EventData>
  </Event
and this is from the second error, that was couple of minutes sooner
- <System>
  <Provider Name="EventLog" />
  <EventID Qualifiers="32768">6008</EventID>
  <Level>2</Level>
  <Task>0</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2011-12-01T12:16:34.000000000Z" />
  <EventRecordID>28904</EventRecordID>
  <Channel>System</Channel>
  <Computer>radeq_pc</Computer>
  <Security />
  </System>
- <EventData>
  <Data>13:15:30</Data>
  <Data>‎1. ‎12. ‎2011</Data>
  <Data />
  <Data />
  <Data>90691</Data>
  <Data />
  <Data />
  <Binary>DB070C00040001000D000F001E005901DB070C00040001000C000F001E005901600900003C000000010000006009000000000000B004000001000000163B0200</Binary>
  </EventData>
  </Event>
but both look same to me, at the first look
thank you
Reply
Options

13866 Posts

12-07-2009

CZ

9005 Signins

170423 Page Views

  • Posts: 13866
  • Registered: ‎12-07-2009
  • Location: CZ
  • Views: 170423
  • Message 8 of 15

Re: Lenovo Z360 Ideapad shuts down suddenly

2011-12-02, 10:01 AM
try to update power management drivers and check the bios version.

http://answers.microsoft.com/en-us/windows/forum/windows_vista-performance/unexpected-computer-reboot-event-id-6008-on/2a1c8f6a-0f66-4b73-a89c-d69060e0bf03

http://www.krasotaiskusstva.com
Reply
Options

21 Posts

12-01-2011

slovakia

52 Signins

112 Page Views

  • Posts: 21
  • Registered: ‎12-01-2011
  • Location: slovakia
  • Views: 112
  • Message 9 of 15

Re: Lenovo Z360 Ideapad shuts down suddenly

2011-12-02, 11:34 AM

i know this is stupid, but which are the power management devices? :D

 

http://www.ulozisko.sk/463816/deviece_manager.jpg

 

 

Reply
Options

13866 Posts

12-07-2009

CZ

9005 Signins

170423 Page Views

  • Posts: 13866
  • Registered: ‎12-07-2009
  • Location: CZ
  • Views: 170423
  • Message 10 of 15

Re: Lenovo Z360 Ideapad shuts down suddenly

2011-12-02, 12:28 PM
re-install power management drivers ( download them first then run the executable file ) from the link below:

http://consumersupport.lenovo.com/uk/en/DriversDownloads/drivers_list.aspx?CategoryID=808113

http://www.krasotaiskusstva.com
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save