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warringtonadam
Blue Screen Again
Posts: 1
Registered: ‎03-25-2017
Location: GB
Views: 964
Message 1 of 4

Lenovo Z50-75 'Thread stuck in device driver' issue when AC power is plugged in or out.

I have a lenovo z50-75. Recently, when playing Football Manager 2017, I have had the 'thread stuck in device driver' blue screen when I connect or disconnect  the laptop charger. I have updated all drivers to the latest versions and checked that I have the latest BIOS - A4CN40WW (V 2.09). I also ran a hardware scan on Lenovo Solution Centre which detected no problems.

Does anybody know why this is happening and how I could go about fixing it?

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 893
Message 2 of 4

Re: Lenovo Z50-75 'Thread stuck in device driver' issue when AC power is plugged in or out.

Hello Warringtonadam

Thanks for using the Lenovo forums.

Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

Also, check out the following post, it may help with this issue as well.

 

Hope this helps, let us know how you get on.


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Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 872
Message 3 of 4

Re: Lenovo Z50-75 'Thread stuck in device driver' issue when AC power is plugged in or out.

Please go through the below link for better understanding.

https://support.lenovo.com/in/en/solutions/ht500002?LinkTrack=Solr

 

Update us how it goes.

 

 

 

Regards,

 

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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

Moz81
What's DOS?
Posts: 1
Registered: ‎09-14-2017
Location: GB
Views: 592
Message 4 of 4

Re: Lenovo Z50-75 'Thread stuck in device driver' issue when AC power is plugged in or out.

Sorry this solution did not work for me. The game crashes and the blue screen comes up even when the power pack lead is not removed.

 

please help, as this laptop is driving me mad?

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