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ch3ndra
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Posts: 12
Registered: ‎04-24-2015
Location: Indonesia
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Message 1 of 11

Lenovo Z50-75 "No detect PLDS DVD-RW DA8A6SH" - Windows 10

My Laptop Lenovo Z50-75 can not detection DVD-RW "PLDS DA8A6SH" on Windows 10.

Anyone have a solution ? Please help...Thanks.

 

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2015-10-11_160701.jpg

 

2015-10-11_160719.jpg

 

Mod's Edit: Additional information added to Subject line for clarity of issue.

 

Retired Support Specialist
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Location: Egypt
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Message 2 of 11

Re: Lenovo Z50-75 "No detect PLDS DVD-RW DA8A6SH"

Dear ch3ndra,

 

Welcome in lenovo community,

 

Please try to uninstall the driver from the device manager >> then restart the laptop >> it will automatically identify the driver again >> after that check if it is working or not.

 

Regards,

Joseph

ch3ndra
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Message 3 of 11

Re: Lenovo Z50-75 "No detect PLDS DVD-RW DA8A6SH"

Dear SEJoseph,

I 've tried still can not work.

Thanks for you respon...
Retired Support Specialist
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Message 4 of 11

Re: Lenovo Z50-75 "No detect PLDS DVD-RW DA8A6SH"

Dear ch3ndra,

 

Was it working before the windows upgrade ?

 

Regards,

Joseph

ch3ndra
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Message 5 of 11

Re: Lenovo Z50-75 "No detect PLDS DVD-RW DA8A6SH"

Dear SEJoseph,

Yes, Working when i used on Windows 8.1.
I have tried to reinstall it turns on the Windows 10 installation setup and it already can not find a driver dvd-rw. Because before I did the windows installation setup 10 using a flash drive not using DVD setup.

Best Regards,
Chandra
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Message 6 of 11

Re: Lenovo Z50-75 "No detect PLDS DVD-RW DA8A6SH"

Dear Chandra,

 

So you did not upgrade from windows 8.1, but you made a clean windows 10 installation via flash drive.

 

am i right?

 

Regards,

Joseph

ch3ndra
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Message 7 of 11

Re: Lenovo Z50-75 "No detect PLDS DVD-RW DA8A6SH"

Dear Joseph,

 

Yes, you right.

 

Best Regards,

Chandra

Retired Support Specialist
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Message 8 of 11

Re: Lenovo Z50-75 "No detect PLDS DVD-RW DA8A6SH"

Dear Chandra,

 

My advice to you is, to install windows 8.1, then make sure that everything is working fine, after that upgrade to windows 10, using the media creation tool.

 

Media creation tool link:

 

http://www.microsoft.com/en-us/software-download/windows10

 

Do not forget to backup your data before windows installation.

 

Regards,

Joseph

ch3ndra
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Message 9 of 11

Re: Lenovo Z50-75 "No detect PLDS DVD-RW DA8A6SH"

Dear Joseph,

Actually, I prefer clean installation rather than an upgrade because I think it's better direct installation for maximum performance. I hope Lenovo Support Team can be fix it problem with Patch or DVD Drivers for Windows 10.

Best Regards,
Chandra

Filip013
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Registered: ‎12-03-2015
Location: Serbia
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Message 10 of 11

Re: Lenovo Z50-75 "No detect PLDS DVD-RW DA8A6SH"

I posted the solution in a different thread, but I’ll post it here as well.

I found the solution here. To cut a long story short, you need to download and install AMD chipset driver here. If it doesn’t work automatically, go to Device Manager > IDE/ATAPI controllers and update the driver manually.

It would be nice if Lenovo uploaded the driver to their website.

This still means you won’t be able to install Windows 10 from a DVD, you’ll have to use a flash drive and update the driver after installation.

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