04-16-2019 04:57 PM
I just signed up to the forum, as my wife instructed me to fix her Lenovo laptop (Z50, Windows 10).
Here is the problem: after pushing the power button, the Lenovo screen appears, with the spinning circle. After roughly a minute, the screen goes black. Shortly later another "Lenovo" screen appears with a "Preparing Automatic Repair" message. After a few seconds, that screen disappears and then.....nothing....
On one of the attmpts, I accessed some menu by pressing Fn+F12, I found the options "Setup" and "Diagnostic Splash Screen". I chose the latter, and it started the same boot loop, with no outcome.
On later attempts (like, now), pressing Fn+F12 didn't even do anything (or Fn+F2, which worked earlier). At some point I also removed the battery for more than a minute.
I would really appreciate the help. My wife worries about the billions of photos on her laptop.