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08-21-2016

IN

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Lenovo Z50 mousepad keeps freezing

2016-08-21, 14:13 PM

For the past couple of months, the mousepad has been really glitchy. It is almost impossible to use now. The cursor keeps freezing and only hitting enter or the fn +f6 key helps is unfreeze temporarily (as in for a couple of minutes). Apart from that, any webpage or file I open, the screen automatically goes to the bottom of it. This is obviously connected to the mouse pad issue somehow. I tried reinstalling the drivers from the Lenovo website and it didn't help. I checked the hardware using the Synaptics Pointing Device Pressure Graph and Moodmap. Everything seems to be working well. This makes me believe it's a software issue. Please help me fix this. 

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3811 Posts

12-24-2015

IN

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Re: Lenovo Z50 mousepad keeps freezing

2016-08-22, 11:58 AM

Hi there, Unnatipalan –

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Download and install synaptic’s touchpad driver – Link

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
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