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arunlenovo6
Paper Tape
Posts: 4
Registered: ‎07-21-2019
Location: IN
Views: 294
Message 1 of 7

Lenovo Z51-70 - Can't install AMD drivers after Windows reinstall - freeze and black screen

Windows version : Windows Build 18362.19h1_release.190318-1202
Laptop model number : Lenovo z51-70 80K6

 

After windows fresh installation, I am not able to install AMD drivers. While installing the screen freezes and after rebooting it is showing a black screen.

 

I tried both the version provided by lenovo for this laptop model - https://support.lenovo.com/in/en/downloads/ds103652

and the latest from AMD (Adrenalin 2019 Edition 19.5.2) and using their auto-detect tool.

I also tried to install from device manager.

All results in the same error.

 

Previously it happened 3 months back, I was able to overcome it by installing drivers from device manager and then install the latest from AMD. But this time nothing helps.  

ThatsSoTimur
HDMI
Posts: 127
Registered: ‎10-18-2018
Location: BA
Views: 289
Message 2 of 7

Re: Lenovo Z51-70 - Can't install AMD drivers after Windows reinstall - freeze and black screen

Have you tried using DriverBooster? It's a great program for updating your drivers. Try it and see if the issue will be fixed

 

Hope this helps 

Cheers

arunlenovo6
Paper Tape
Posts: 4
Registered: ‎07-21-2019
Location: IN
Views: 278
Message 3 of 7

Re: Lenovo Z51-70 - Can't install AMD drivers after Windows reinstall - freeze and black screen

I am going to try that now.
arunlenovo6
Paper Tape
Posts: 4
Registered: ‎07-21-2019
Location: IN
Views: 273
Message 4 of 7

Re: Lenovo Z51-70 - Can't install AMD drivers after Windows reinstall - freeze and black screen

Driverbooster is telling that I already have updated driver. Currently I have drivers installed from safe mode, but the device is disabled. If I enable it again, it will freeze. 

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ThatsSoTimur
HDMI
Posts: 127
Registered: ‎10-18-2018
Location: BA
Views: 268
Message 5 of 7

Re: Lenovo Z51-70 - Can't install AMD drivers after Windows reinstall - freeze and black screen

Strange..

 

You can try pressing the Windows key+ctrl+shift+B to restart the video driver. 

How did you reset the PC? Via a USB or via Windows in Settings?

arunlenovo6
Paper Tape
Posts: 4
Registered: ‎07-21-2019
Location: IN
Views: 247
Message 6 of 7

Re: Lenovo Z51-70 - Can't install AMD drivers after Windows reinstall - freeze and black screen

I did a clean install from USB. That shortcut didnt help. 

ThatsSoTimur
HDMI
Posts: 127
Registered: ‎10-18-2018
Location: BA
Views: 241
Message 7 of 7

Re: Lenovo Z51-70 - Can't install AMD drivers after Windows reinstall - freeze and black screen

You should get that checked out at a authorized repair center as it could be a hardware issue.

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