02-08-2015 12:17 AM
I can easily predict that there is a Big batery defect is going on your laptop Z510.
I will like a healthy feedback for my Z510 battery issue, its completely dead now.
here are the details of the order i did:
product id: 59400176
serial number: YB01805893
Please respond me as soon as possible.
Mirza Q. Ali
02-08-2015 11:21 PM
Thank you for replying, I apologize for the delay in reply.
Also try to reset the battery gauge by : go to power manager then click on advance option. Select battery tab and click on battery maintenance and click on perform reset option under battery gauge reset and check for the issue.
Hope this helps. Do post back if issue persists!
02-11-2015 08:48 AM
I will try all of these suggestions again later this evening, however, as I have tried them separately, they have not fixed my issue.
The HWmonitor tools indicate that the battery is at about 75% of design capacity, though it lasts for much less than 75% of the time.
To summarize what I've tried:
Reinstalling the Lenovo Energy Manager from the support page,
Ensuring the Battery Firmware is up to date using the Lenovo Firmware update manager (it was up to date).
I have already sent this unit in for warranty repair, at which time the motherboard was replaced. It is sad to think this warranty is a carry-in only, and if this issue is indeed the battery, that it will need to be shipped at my cost for the second time in a year.
02-18-2015 07:27 AM
Hello all lenovo experts .
a problem happened for my laptop battery !
i started gauge reset and after some hours i cancelled the gauge reset process and when i restarted my laptop
it says plugged in charging but it remains on 0% !
i checked different solutions like microsoft ACPI & energy management uninstall and reinstall even uninstalling windows 8.1 installing 7 and again installing 8.1 ! but nothing happened ! i read somewhere that the best solution for dead batteries is to remove it wait 30 seconds and again attatch it and plugg ac . but you all know that z510 battery is internal and can't be removed ! what can i do ? i must add this that i've bought this laptop 6-7 months ago and a dead battery in this situation is something strange !
i'll be grateful if you give me some soultions !
02-22-2015 12:55 PM
I'm having the same problems as many users here. I purchased my Z510 10 months ago and suddenly the battery seems to be not working properly. It stays at 100% and suddenly goes to 0% and the computer is off like it's being unplugged. Has replacing the battery solved the issue for everyone?
02-27-2015 09:39 AM
I am having the exact problem. Please anyone post the solution fo this problem.
I have done Gauge reset from Energy manager and also tried resetting battery manually. But none worked. Should I take it to the centre?
Anyone Suggest us a solution please.
03-02-2015 07:41 PM
I sent my Z410 with the same problem in for repairs. Mine stopped working one week after the year warranty expired. I'm just glad I bought the extended warranty. Lenovo was able to recreate the problem and replace my battery. I asked them why I wasn't notified if this was a known issue for anyone owning a Z series and they told me it wasn't a known issue yet....I told her to go read the forums because it clearly is. I purchased in January 2014.
03-04-2015 01:41 AM
I did both the uninstalling Microsoft ACPI and resetting the battery gauge. Still my battery drains once I cut off the power. Help me out from this issue..
P.S.: I bought my laptop on late may 2014
03-16-2015 10:05 AM - edited 03-16-2015 10:06 AM
A similar problem has been described and fixed in February 2015 for ThinkPad Series. Please have a look here http://support.lenovo.com/us/en/downloads/ds001322
Description: This is not an urgent update; the problem will manifest itself over a period of months. Eventually, the battery will erroneously indicate that it can no longer hold any charge, but this effect is slow and accumulating.
Pleas keep us updated on this topic as my warranty will expire soon and otherwise I will hand it in to my Lenovo service centre. Hope it is just a firmware issue.
03-18-2015 02:30 PM - edited 03-20-2015 04:53 AM
I would like to ask customers located in the EU for assistance with my investigation into Z510 battery performance.
If you are located in the EU and might be able to assist, please message me.
3/20/15 EDIT: Thank you for your responses.