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Mounib
Paper Tape
Posts: 2
Registered: ‎06-29-2014
Location: Morocco
Views: 220
Message 1 of 4

Lenovo Z570 Bluetooth Problem

Hello

I've got a problem with the bluetooth,

when ever i try to send or recieve a file from my phone it doesn't want to work.

there is no error message it just says that windows is unable to transfer the file

oh and btw i've tried to install the driver but it didn't work

i need help

Thank you

You want the truth seek for it that's what they are afraid of #M
Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 189
Message 2 of 4

Re: Lenovo Z570 Bluetooth Problem

Hi Mounib,

 

Welcome to Lenovo Community!

 

I understand your concern and as the file is not sending and displays “Unable to Transfer” this might occur if Bluetooth is not visible to access from any other device, below is the link to change “Allow Bluetooth devices to find this computer” and then check to Pair/Send a file:

 

Do post us back if the issue persists.

 

Best Regards

Shiva Kumar



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Mounib
Paper Tape
Posts: 2
Registered: ‎06-29-2014
Location: Morocco
Views: 180
Message 3 of 4

Re: Lenovo Z570 Bluetooth Problem

Still not working i've already tried to do it but it didn't work Smiley Sad

You want the truth seek for it that's what they are afraid of #M
Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 163
Message 4 of 4

Re: Lenovo Z570 Bluetooth Problem

Hi Mounib,

 

I’m sorry for the delay in response. As the issue persists, please let me know if the issue is same while transferring the files from any other Bluetooth devices.

 

Hope to hear back soon

 

Best Regards

Shiva Kumar



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

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