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Kr18
Paper Tape
Posts: 2
Registered: ‎12-21-2018
Location: IN
Views: 523
Message 1 of 4

Lenovo -Z570 idea pad won't boot ,black screen ,unable to start,No charging light

I have a Lenovo idea pad Z570 ,suddennly I have obsered some issues for last couple of day and now it is dead!!

Lenovo laptop Y570 / Z570 MODEL (Serial Number (S/N): **********,

Machine Type: Y570 / Z570 Series)

4 gb ram,Win 7 / 64 bit licensed version.

 

I am trying to provide the issues in sequential approach for better understanding.

The incidents are given as below.

  1. The qucik heal anti virus has some issue with windows security essentials
  2. The Quick heal uninstalled as recommended by authorise quick heal support member.
  3. After this laptop stop to boot up to my logon prompt.
  4. Try to fix it by recovery disc but unable to do so but this was not completed and machine hang up after some time .
  5. Now laptop won’t start at all.

Before this I have tried to do following tricks

    > battery in ,power adaptor connected ,not started.

    > power adaptor removed ,battey in -sometimes started. After some time this also stop to power on.

    > power adaptor removed ,battery removed and reinsert ,start to boot )

    > now no options are working.

 

So now main problems are

  1. unable to start the laptop.
  2. Unable to reiistall all os / progs by recovery disc.
  3. No power indicator shows in laptop,adaptor is ok.

 

Please guide me what to do.

 

Edit notes: Removed SN to protect member from misuse and abuse. MTM Machine Type Model: 1024 59304934

Sr Support Specialist
Posts: 8,921
Registered: ‎11-30-2015
Location: PH
Views: 484
Message 2 of 4

Re: Lenovo -Z570 idea pad won't boot ,black screen ,unable to start,No charging light

Hi Kr18,

 

Greetings.

 

Is there any indication that the machine receives power?

 

Mentioning that there is no power indicator LED showing may indicate a larger issue than just software.

 

Checking the power integrity first then ruling out if the machine can proceed POST by booting in the BIOS (powering the machine using the Novo button is the first step.

 

Update us how it goes.

 

Regards



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Kr18
Paper Tape
Posts: 2
Registered: ‎12-21-2018
Location: IN
Views: 479
Message 3 of 4

Re: Lenovo -Z570 idea pad won't boot ,black screen ,unable to start,No charging light

thanks for ur reply.is it mother board power system issue?

what is novo button?

how I will check the power integrety test?

pls advise.

Sr Support Specialist
Posts: 8,921
Registered: ‎11-30-2015
Location: PH
Views: 471
Message 4 of 4

Re: Lenovo -Z570 idea pad won't boot ,black screen ,unable to start,No charging light

Hi Kr18,

 

While the machine is off, use the Novo button (click here page23 for the location next to the power button) to turn on.

 

To check for power, you can follow page 21-22 for the system power checkout.

 

If the issue persist, best have it taken to any local service center for further evaluation.

 

Regards

 

 



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