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MlodyDziura
Paper Tape
Posts: 4
Registered: ‎05-07-2014
Location: Poland
Views: 2,871
Message 1 of 8

Lenovo Z710 Battery Plugged in Not Charging Problem

Hello I have problem with my battery. When i unplug AC power laptop is not started. It's running only when the AC is plugged in. Mabe it's a problem  with windows 8.1.

 

Did anyone has this probelem before?

Please help.

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 2,825
Message 2 of 8

Re: Lenovo Z710 Battery Plugged in Not Charging Problem

hi MlodyDziura,

 

Welcome to Lenovo Community Forums!

 

Can you Verify that when the Computer is Plugged in and Turned on the battery icon on the lower right states that it is Plugged in not Charging.

      And how many Percent it says on the status.

 

Thanks

Solid Cruver



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MlodyDziura
Paper Tape
Posts: 4
Registered: ‎05-07-2014
Location: Poland
Views: 2,821
Message 3 of 8

Re: Lenovo Z710 Battery Plugged in Not Charging Problem

Yes, when the Computer is Plugged in and Turned on the battery icon says Plugged in not Charging.

And there is 0%.

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 2,816
Message 4 of 8

Re: Lenovo Z710 Battery Plugged in Not Charging Problem

hi MlodyDziura,

 

I suggest You call Lenovo Technical Support for Assistance on this.

    This may be an issue on the physical battery itself.

Lenovo Technical Support Hotlines

 

Regards

Solid Cruver



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MlodyDziura
Paper Tape
Posts: 4
Registered: ‎05-07-2014
Location: Poland
Views: 2,792
Message 5 of 8

Re: Lenovo Z710 Battery Plugged in Not Charging Problem

I was on my login screen and then hold the power button down for 10 seconds. System is restarted and now status for battery is plugged in charging. Now is 1% but i done restart a while ago.

iacobionut
Ctrl-Alt-Del
Posts: 10
Registered: ‎12-18-2014
Location: Romania
Views: 2,341
Message 6 of 8

Re: Lenovo Z710 Battery Plugged in Not Charging Problem

Hello,

 

I had the same problem few days ago and I managed to solve it.

 

I just simply turned off the laptop and after this I just removed and plugged again the battery.

 

This worked on my case.

 

Cheers,

Jacob

bigmike731
Blue Screen Again
Posts: 1
Registered: ‎04-19-2015
Location: California
Views: 2,189
Message 7 of 8

Re: Lenovo Z710 Battery Plugged in Not Charging Problem

Hi I unplugged my computer and removed my battery, and now my computer still says 0%, not charging.  In addition, when my computer restarted, I got the error message that I have an "unauthorized battery." Any ideas for how to fix this?

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Ontopofmylap
Fanfold Paper
Posts: 27
Registered: ‎08-27-2014
Location: SI
Views: 1,325
Message 8 of 8

Re: Lenovo Z710 Battery Plugged in Not Charging Problem

Unexpected!

Tried all imaginable but it did not help.

Brought Z710 to repair shop. What did they find?

This computer has a separate battery board, apart from the main board.

They cleaned it from dust with alcohol,

AND THE IT WORKED!!!

 

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