12-05-2019 03:42 AM
Welcome to the Community Forums!
Can you tell us more about this concern? This will definitely help us a lot resolving it.
You can try pressing and holding the Y700's power button for like 5-12 seconds for it to turn off as a step.
Please do not open the laptop and remove the battery while it's still on, just allow it to be drained naturally.
Update us on how things will go, will be waiting for your response.