04-24-2016 02:57 PM
In random locations, at random times, my screen will flicker white lines across it with varying frequency.
It because most frequent when at high RAM usage, just turned on, or charging at full battery for awhile.
I tried sending it back once for repairs, but after a two month wait, it failed. I requested another repair, but tomorrow being my deadline, I believe I am unable to send it back once more. I attempted to contact warranty support, but after filling in my serial number thousands of times, the site believes I am possession of a Vibe series C phone. Is there any way I can fix this issue?
Thanks in advance.
04-24-2016 03:41 PM
Hi One3 ,
Welcome to the Community Forums.
This solution may help from this article :
If the issue persists, hardware defective is highly detected. Please contact Lenovo local support center for hardware troubleshoot.
If the serial number would show mismatch from the website, verify again from the label or use the auto detect feature but if that fails , provide a direct call to tech support . You may have the issue also documented that this behavior is an issue you noticed before warranty expires specially if the above solution did not work.
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04-24-2016 05:40 PM
04-25-2016 04:00 AM
If it even does during starting up or in bios its a sign of bad GPU VRAM or RAM(hardware fault).......
04-26-2016 07:00 AM
Hi One3 ,
You can type in or serial number from the label sticker and check on the warranty lookup website .
On the warranty site is also a tab (red square box with arrow) to click "Detect my product " for the auto detection.
I hope you were able to call in tech support before the date even just to report the symptoms .
Likewise , try to procure the purchase receipt since it would be useful in manually updating your covered warranty.