05-14-2016 11:47 AM
RECENTLY my laptop turned off by its self. And when I tried to turn it on, the power light would turn on but the screen was black and also I dint hear any fans either. ALSO when I tried turning it on I heard a popping noise, and it started to smell somethung. And I cants see what burned or what happened. I've tried roving battery and trying to connect it to the wall.I really need help now because I have to work with private stuff like YouTube. And I was going to record but then I just found my laptop off. please help 😥😦
06-08-2016 02:36 AM
Welcome to the Forums Fighter.
Along with having a burning scent, does your computer get hot? Has any hardware been replaced recently?
Call the support center and let them know what has been going on.
Let them know it was an out of box issue. See what options they have.They should be able to set you up for a replacement or to have a technician come take a look.
Update us how it goes.
Tap that kudos button if I helped
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