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drodriguez5775
What's DOS?
Posts: 1
Registered: ‎11-16-2015
Location: State College
Views: 133
Message 1 of 2

Lenovo y510p clean windows 8.1; ssd not found

I recently dropped my cell phone on my laptop and it hit the area where my hdd was. I bought a new hdd and installed windows 8.1 pro and now I cannot access my ssd. I know for a fact that I have one installed.

 

I've also downloaded and installed the chipset, Intel management engine, lenovo energy management, and the onekey recovery drivers from the y510p support page and still no luck.

 

Am I just going to have to order a recovery disk or is there a way to fix this one issue?

 

Thanks in advance.

 

Edit: The ssd shows up in device manager and disk management, however I can't get to it through windows explorer.

CompTIA
802.11n
Posts: 144
Registered: ‎10-04-2015
Location: Malaysia
Views: 108
Message 2 of 2

Re: Lenovo y510p clean windows 8.1; ssd not found


Hi vdrodriguez5775,
 
Welcome to Lenovo Community
 
According to your machine maintenance manual guide (page 23) 
 
"When the hard disk drive or solid state drive is replaced because of a failure, no
product recovery program is on the new drive. In this case, you must use the
Recovery Disc Set for the computer" 
 
Maintenance Manual Link for your reference: 
 
https://download.lenovo.com/consumer/mobiles_pub/ideapad_y410p_y510p_hmm.pdf
  
Regards,
 
**If the issue has been resolved please, mark me as solution provided to help others find the solution easily and click the Kudos.**
 

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