07-09-2015 05:17 PM
Today my laptop's screen wouldn't display anything but black. I finally plugged in an external monitor, and am able to see everything just fine once it boots to the login screen for Windows. I've checked my drivers and monitor settings, but haven't been able to fix the problem. I can tell there's still power getting to the screen, but no image. The laptop seems to only be able to detect the external monitor.
I've looked through the support forums but not found anything like this - my apologies if I'm repeating an existing problem. Anyone have any suggestions before I take it somewhere?
07-10-2015 06:31 AM
silly question, but have you already tried to beam at the screen with a flashlight or so?
Maybe your backlight is switched off or damaged, then you should see the screen as well.