04-15-2018 05:26 PM
I recently installed an SSD in my old y580 laptop and reinstalled windows 10 but windows is registering the touchpad as a mouse plugged into the PS/2 port. As such, the touchpad inputs are far from optimized and no multi-finger gestures are being recognized (including scrolling ). The previous HDD recently died but definitely used elan/synaptics drivers.
I've had this problem occur on other Lenovo laptops and I've seen others posting about it on here, but never for the y580 and I've never been able to solve it. I've downloaded all of the touchpad drivers on the support page for my serial number but none of them go up to windows 10 and all of them result in an error message that reads that the Realtek Bluetooth Suite isn't compatible with this version of windows. I've also downloaded 15-20 different drivers for windows 10 elan/synaptics touchpads from varying newer lenovo laptops but none of them recognize my touchpad either.
Any help would be super appreciated.
04-17-2018 08:13 AM
Thanks for using the Lenovo forums.
There are no Windows 10 drivers for this unit, which means that Lenovo hasn`t tested the device with Win 10, therefore can`t guarantee that it will work as you would expect it to, explains the loss of touchpad functions.
I would recommend that you install one of the compatible Windows versions, and see if the issue persists or not.
Hope this helps, let us know how you get on.
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